Office Support Specialist I - Victim Services

Duties:    

The non-negotiable annual salary for this position is $52,939.90, NAGE, Unit 1, Grade 15A, Step 1.

Provides administrative support to the unit by coordinating and monitoring office and personnel related functions and activities to ensure efficient unit operations and compliance with established standards. Responsible for maintaining the Director’s and supervisor’s schedule.  Screens telephone calls, responds to inquiries, and directs callers to the appropriate personnel. Screens and processes mail and other documents by receiving, logging, sorting, and distributing to ensure prompt delivery. Maintains unit databases. Composes, edits, and types routine and confidential documents including memorandums, reports, correspondence, policies and other documents as required. Conducts research and compiles information.  Coordinates with agency staff, external stakeholders, and others in order to exchange information, coordinate efforts and resolve issues. Schedules and prepares materials for meetings and takes and distributes meeting minutes.  Responsible for filing, copying, and distributing documents.  Orders and maintains office supplies and updates resource listings. Performs other duties as assigned.

Preferred Qualifications: 

Knowledge of principles and practices of office management and record keeping.  Excellent word processing and proofreading skills. Knowledge of Department of Correction policies and procedures. Ability to follow written and oral instructions. Ability to work independently using personal initiative. Excellent organizational skills.

Comments:

This is a Civil Service position. Please note that salaries for union positions are determined according to the provisions of the respective collective bargaining agreement.   Applicants must have no felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph.  The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.   The DOC urges bi-lingual applicants to apply.