Head of Technical Writing

Airbyte is the open-source standard for EL(T). We enable data teams to replicate data from applications, APIs, and databases to data warehouses, lakes, and other destinations. We believe only an open-source approach can solve the problem of data integration, as it enables us to cover the long tail of integrations while enabling teams to adapt pre-built connectors to their needs.

So far, we've built over 350 connectors and have had 60,000+ companies replicating data with us. We've raised $181M from some of the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and believe in product-led growth, where we build something awesome and let our product bring the users, rather than an outbound sales engine with cold calls.

Airbyte is a hybrid workplace with most of the team based in Silicon Valley. We’re committed to providing as much context to our current employees and candidates. The Airbyte company handbook, core values, methodology, strategy, and roadmap are open to all.

If you find this role exciting, we encourage you to apply even if you think you don’t meet all requirements.

 

Opportunity

Airbyte’s open source data movement solution is quickly becoming a best practice for data engineers. To keep up with this demand, we are looking to improve our documentation to make our users even more successful. To meet the opportunity, it’s critical that our documentation is accessible, makes the product easier to use, and reflects the deep understanding of data connectors that Airbyte contains.

As Head of Technical Writing, you’ll be responsible for the complete ownership, development, and maintenance of all documentation related to Airbyte. You’ll drive the structure and content of our documentation, ensuring it aligns with the needs of our users across OSS and Cloud, you’ll develop writing guidelines and support teams with technical writing while bringing insights from the documentation to improve our product's user experience. With exclusive ownership of our documentation, self-motivation is paramount, as the success of our documentation will hinge on your dedication and initiative.

 

What You'll Do

• Complete ownership of our documentation: Own, manage, and update all documentation on docs.airbyte.com and partner platforms, ensuring accuracy, clarity, and up-to-date information
• Technical Writing Thought Leadership and Guidelines: Drive the overall structure of Airbyte’s documentation.  Develop clear and effective writing guidelines tailored for Airbyte and advocate these guidelines across the company and with our OSS community to ensure uniformity in our communications.
• Technical Writing Execution: Provide technical writing expertise to our internal teams to ensure that our communications are clear, concise, and effective. Build best-in-class connector setup guides to ensure a seamless product experience.
• Tooling and System Enhancement: Work closely with the engineering team to improve the documentation system, incorporating automation to streamline and enhance the documentation process.
• Tracking the Success of our docs: Responsible for monitoring and assessing the effectiveness and impact of our documentation to track its success and continuously improve user experience and build a feedback loop to internal stakeholders to ensure continuous improvement. 

 

What You'll Need

• 6+ years experience with Technical Writing
• Experience leading docs or managing a docs team
• Independently motivated. Be a proactive investigator and improver
• Ability to understand complex technical concepts and translate concepts across diverse audiences
• Balance execution against building leverage and scale
• Collaborative team player with excellent communication skills

Location

• Hybrid SF, Tuesday & Wednesday. 

  Salary

• For this job- $170,000- $200,000 +  a generous equity package, and benefits listed below for US Market. 

   

We Provide 

The benefits listed below are for US-based employees.

• Relocation - should you apply to a San Francisco based role, Airbyte will assist wit