Showroom Sales Consultant

Job Description:

This is a commission eligible role. The estimated total compensation range is $75-$150k.

“Together We Build Better” – for over 50 years, Ferguson Bath, Kitchen & Lighting Galleries have been a trusted partner to homeowners, designers, builders, and architects alike. Our curated, design focused Showrooms give our clients a place to see their vision come to life. We believe that designing and building your dream home should be a simple experience. Our Showrooms seek to inspire our clients and guide them to the products that will create the home of their dreams. 

We are seeking the right candidate for our Showroom Sales Consultant role at our Santa Rosa location. Showroom Consultants are trusted partners in the construction process. With in-depth training on brands, product offerings and features, our consultants are trained in all things luxury plumbing, lighting & appliances. We are seeking a charismatic team player with a background in sales and customer service. Passion around interior design is preferred, but not required. Previous industry experience is a perk, but also not required. Our ideal candidate will have great time management skills, be organized, will provide a world class experience to our clients and most importantly, will always have a positive attitude. The construction industry moves fast, so we are eager to find a candidate that thrives in a fast-paced, ever-changing work environment and is eager to achieve and surpass the goals that are given to them. 

We are a people first culture and we put our associates & customers at the center of everything we do. We aim to add value to our customer’s complex projects and our clients trust us to provide solutions to complicated problems. Our corporate values guide our actions and decisions, focused on an approach of integrity, honesty, loyalty, and corporate responsibility. We empower our teams and encourage them to become the best versions of themselves. We create a culture where associates feel valued, heard, motivated, and inspired. Every day our teams bring life to our goals and help us to reimagine what home really looks like. 

Shift: Monday-Friday 8:30 a.m. - 5 p.m. with rotational Saturday 9:00 a.m. to 5 p.m.

Responsibilities:

• Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which may include lighting, appliances, high end fixtures and cabinetry
• Respond to inquiries with accurate pricing, inventory and delivery information
• Greet guests upon arriving in our retail showroom, learn their motivation for their visit and developing a lasting customer relationship
• Prepare job quotations and submittals
• Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately
• Continually improve sales skills and product knowledge to promote a professional image in the field

Qualifications:

• A college degree is helpful, but prior experience in retail sales, or luxury sales especially within our industry, will be considered
• A strong sales presence and good interpersonal skills
• Problem solving, leadership and listening skills
• Organizational and time management skills
• The ability to deal with a vast array of customers with varying levels of product knowledge
• A passion for design and interior decorating
• Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

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