Office Coordinator - Jennings Outpatient Center

Summary

The Office Coordinator is responsible for the smooth and effective operations of the clerical, charge entry, admission/registration, patient scheduling, and benefits verification aspects of the Advanced Wound Center.

Essential Duties and Responsibilities

These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.

• Perform routine clerical tasks such as answering phones, scheduling, filing, copying, and typing.

• Greet patients and perform check-in/check-out and registration procedures for patients in a positive, professional manner.

• Perform regular data entry and reconcile the various systems to ensure timely completion of the medical record.

• Verify insurance coverage benefits and advise all patients of the therapy, tests, and visits.

• Obtain approval for additional visits prior to the last approved visit.

• Send superbills, daily schedules, and dictation reports to the physician offices weekly, as required.

• Maintain a current list of insurance participation for each physician.

• Arrange for physician ordered diagnostic, interventional procedures, and patient transportation, as required.

• Attend required hospital-wide orientations, meetings, and in-services.

• Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care.

Supervisory Responsibilities

Reports to: HBO Wound Care Manager
Supervises: None

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Minimum Required Education:
High school diploma or equivalent

Preferred Education:
Associate Degree in Business Administration/Systems

Experience:
One (1) or more years’ prior experience as an Office Manager, Medical Coding Specialist, or Front Office in a health care facility is preferred.

Certificates, Licenses, Registrations

There are no certification/licensure requirements for this position.