Account Manager, Enterprise

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

 

Job Summary

The Account Manager, Enterprise is responsible for managing and growing a defined set of accounts within the assigned region. This role focuses on driving net new revenue while supporting renewals, increasing product adoption, and ensuring long-term customer success. 
You will build strong relationships with strategic customers, identify new business opportunities, and collaborate closely with in-region Account Managers and cross-functional teams. The primary objective is to drive net-new ACV while supporting retention and expansion across the enterprise customer base. 
 

What you will do

• Manage and grow a portfolio of enterprise accounts within the assigned territory 
• Create a Territory Pan to identify and close net new revenue opportunities in existing and prospect customers
• Support renewals and expansion within existing accounts 
• Build and maintain strong relationships with key customer stakeholders 
• Conduct discovery to build a pipeline of new logo opportunities and existing customer upsells
• Partner closely with in-region Account Executives on account strategy and execution.  Work cross functionally with Account Executives to ensure customer satisfaction within the Region
• Navigate complex sales cycles and influence decision-making across stakeholders 
• Utilize internal systems (SFDC, Clari, Apttus) for forecasting, quoting, and pipeline management 
• Act as a liaison between customers and internal teams (e.g., business desk, order management) to ensure smooth deal execution 
• Maintain accurate forecasting and pipeline visibility 
• Travel as needed for customer meetings, events, and regional engagement 

 
 
Core Competencies

• Strong relationship-building and customer engagement skills 
• Active listening and effective communication 
• Curiosity and strong discovery skills to uncover customer needs 
• Ability to influence and persuade stakeholders 
• Resilience and composure in a fast-paced, dynamic  environment 
• Organizational awareness and ability to navigate internal dynamics 

 
 
What you will have

• Proven track record of meeting or exceeding sales targets 
• Strong written and verbal communication skills 
• Experience managing complex sales cycles and multiple stakeholders in a Saas environment. 
• Strong negotiation and objection-handling abilities 
• Proactive, resourceful, and solution-oriented mindset 
• Ability to collaborate effectively across teams 

 

Benefits

DigiCert offers a competitive benefits package for all of our full-time employees. 

DigiCert is an Equal Opportunity employer and is committed to diversity in its