Director, Operations Program Management

<p><strong>ABOUT THE ROLE</strong></p> <p>Peloton is seeking a proactive and collaborative Director of Operations Program Management (OPM) to guide the execution of strategic operations programs. This role is essential for enabling operational efficiency, supporting cross-functional teams, and ensuring the successful delivery of projects within scope, timeline, and budget. The ideal candidate will bring a demonstrated history in operations management, inclusive leadership skills, and experience executing complex programs within a fast-paced environment. This role involves some travel to ensure global alignment and partnership.</p> <h4><strong>YOUR DAILY IMPACT AT PELOTON</strong></h4> <ul> <li>Develop and implement strategic operations programs that align with Peloton’s long-term vision</li> <li>Provide guidance and mentorship to the OPM team, fostering a culture of collaboration and continuous learning</li> <li>Partner with senior leadership to define program priorities, goals, and success metrics</li> <li>Oversee the planning and delivery of multiple operations programs, ensuring they support strategic objectives</li> <li>Create comprehensive program plans, including timelines, milestones, and risk mitigation strategies</li> <li>Monitor progress and facilitate solutions to ensure successful, high-quality outcomes</li> <li>Work closely with teams across Supply Chain, Manufacturing, Quality, Engineering, and Finance to ensure seamless program integration</li> <li>Manage the PFEP (Plan for Every Part) process to optimize inventory and material flow</li> <li>Maintain detailed plans for parts, focusing on accurate forecasting and logistics</li> <li>Facilitate transparent communication across teams to support collective program success</li> <li>Act as a key point of contact for stakeholders, providing regular, clear updates on performance and milestones</li> <li>Establish and track key performance indicators (KPIs) to evaluate and improve program effectiveness</li> <li>Conduct regular reviews and share insights with leadership regarding risks and opportunities</li> <li>Support continuous improvement initiatives to enhance team performance and operational flow</li> <li>Manage program budgets to ensure thoughtful and effective use of resources</li> <li>Coordinate the allocation of personnel, balancing team workload and well-being</li> <li>Mentor and grow a diverse team of program managers, providing clear pathways for professional development</li> <li>Guide the sustaining process as part of the Product Lifecycle Management (PLM) to ensure long-term product health</li> <li>Collaborate with development teams to incorporate user feedback into product enhancements</li>