Spectacular ServiceNow Developer

We’re looking for bright Spectacular ServiceNow Developers to join our team

At Critical TechWorks, our ServiceNow Developers play a pivotal role in reshaping enterprise service management. As part of a team managing one of the world's largest ServiceNow instances, you'll be at the innovation forefront, creating and maintaining a platform that supports over 300,000 users. This role is perfect for those who relish the challenge of leveraging advanced ServiceNow capabilities, enjoy working in a fast-paced, agile environment, and are passionate about making a significant impact in the enterprise tech space.

• Platform Customization and Maintenance: Develop, customize, and maintain our extensive ServiceNow platform, ensuring it meets the evolving needs of a vast user base.
• Innovative Solution Development: Use your deep expertise in ServiceNow to develop innovative solutions that push the boundaries of enterprise service management.
• Cross-functional Collaboration: Work closely with product owners and other team members to understand detailed requirements and transform them into high-quality software solutions.
• Complex Problem-Solving: Employ exceptional debugging, testing, and problem-solving skills to navigate and resolve complex technical challenges within the ServiceNow ecosystem.
• Code Development and Review: Engage in coding efficient, object-oriented software, and conduct thorough code reviews to ensure maintainability and efficiency.

This is a Rockstar Developer role, our take on the classic Software Developer.

Standing as the brick-and-mortar of Critical TechWorks, it plays a crucial role in designing, developing, building, testing, deploying, and maintaining our product. You can find out more - and check other Development vacancies - at this link.

Whatever you’re working on, here’s the lowdown on the technical skills you’re likely to have:

• At least 3 years of experience using ServiceNow platform, namely ServiceNow modules and APIs, Custom Apps development and deployment practices.
• Exceptional debugging, testing, and problem-solving skills.
• Expertise in coding efficient, object-oriented, and modularised software.
• Experience in Java and object-oriented JavaScript and working with JavaScript libraries, such as Angular/React JS, Bootstrap, jQuery, and Prototype.
• Good knowledge of AJAX, JSON, XML, SOAP, REST, and associated frameworks.

CTW's Daily Toolkit

Apart from great technical skills, our environment is fast-paced and 100% agile, and prioritizes autonomy, teamwork, interaction and resilience. This means our ServiceNow Developers must also possess the following:

• Embrace agile and its implementation frameworks namely Scrum, to make the most out of all its events and work to keep evolving a high-performing team.
• Be available to be a cross-functional team member by using and developing new skills and enabling a fully responsible team able to cover the whole product lifecycle.
• Use standard software engineering practices and tools like version control, IDEs, data dashboards, to manage and keep a systematic and organized development process.
• Use state of the art DevOps quality practices and tools such as Continuous Integration /Continuous Deployment (CI/CD) pipelines to build, analyse, perform automated testing and deployment processes, to ensure a streamlined and reliable development workflow.
• Run and operate developed software inside and outside working hours if needed, to provide high quality software services (extra compensation will be applicable).
• Be available to travel abroad for short periods, as required to support all the phases of the product development cycle when needed.
• Have excellent English oral and written skills. German communication skills will be a plus.

Who we are

Critical TechWorks seeks a distinct and treasured corporate culture, that is very much our own. This means:

• Growth and Innovation: Be a key player in shaping the future of mobility through innovative ideas.
• Engineering Excellence: Immerse yourself in an environment valuing engineering process, where we create, inn