Spectacular ServiceNow Developer

We’re looking for bright Spectacular ServiceNow Developers to join our team

At Critical TechWorks, our ServiceNow Developers play a pivotal role in reshaping enterprise service management. As part of a team managing one of the world's largest ServiceNow instances, you'll be at the innovation forefront, creating and maintaining a platform that supports over 300,000 users. This role is perfect for those who relish the challenge of leveraging advanced ServiceNow capabilities, enjoy working in a fast-paced, agile environment, and are passionate about making a significant impact in the enterprise tech space.

• Platform Customization and Maintenance: Develop, customize, and maintain our extensive ServiceNow platform, ensuring it meets the evolving needs of a vast user base.
• Innovative Solution Development: Use your deep expertise in ServiceNow to develop innovative solutions that push the boundaries of enterprise service management.
• Cross-functional Collaboration: Work closely with product owners and other team members to understand detailed requirements and transform them into high-quality software solutions.
• Complex Problem-Solving: Employ exceptional debugging, testing, and problem-solving skills to navigate and resolve complex technical challenges within the ServiceNow ecosystem.
• Code Development and Review: Engage in coding efficient, object-oriented software, and conduct thorough code reviews to ensure maintainability and efficiency.

This is a Rockstar Developer role, our take on the classic Software Developer.

Standing as the brick-and-mortar of Critical TechWorks, it plays a crucial role in designing, developing, building, testing, deploying, and maintaining our product. You can find out more - and check other Development vacancies - at this link.

Whatever you’re working on, here’s the lowdown on the technical skills you’re likely to have:

• At least 1 year of experience using ServiceNow platform, namely ServiceNow modules and APIs, Custom Apps development and deployment practices.
• Exceptional debugging, testing, and problem-solving skills.
• Expertise in coding efficient, object-oriented, and modularised software.
• Experience in Java and object-oriented JavaScript and working with JavaScript libraries, such as Angular/React JS, Bootstrap, jQuery, and Prototype.
• Good knowledge of AJAX, JSON, XML, SOAP, REST, and associated frameworks.

CTW's Daily Toolkit

Apart from great technical skills, our environment is fast-paced and 100% agile, and prioritizes autonomy, teamwork, interaction and resilience. This means our ServiceNow Developers must also possess the following:

• Embrace agile and its implementation frameworks namely Scrum, to make the most out of all its events and work to keep evolving a high-performing team.
• Be available to be a cross-functional team member by using and developing new skills and enabling a fully responsible team able to cover the whole product lifecycle.
• Use standard software engineering practices and tools like version control, IDEs, data dashboards, to manage and keep a systematic and organized development process.
• Use state of the art DevOps quality practices and tools such as Continuous Integration /Continuous Deployment (CI/CD) pipelines to build, analyse, perform automated testing and deployment processes, to ensure a streamlined and reliable development workflow.
• Run and operate developed software inside and outside working hours if needed, to provide high quality software services (extra compensation will be applicable).
• Be available to travel abroad for short periods, as required to support all the phases of the product development cycle when needed.
• Have excellent English oral and written skills. German communication skills will be a plus.
• We value diversity and encourage applications from individuals with varied backgrounds and experiences. For this position, candidates must already have the legal right to work in Portugal at the time of application.

Who we are

Critical TechWorks seeks a distinct and treasured corporate culture, that is very much our own. This means:

• Growth and Inno