Technical Product Support (CSR)

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Function: Fulfillment / Operations
Managing ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts. Serving as the prime point of contact to the client(s) regarding overall and day-to-day service delivery. Client satisfaction with service delivery. Establishing programs and maintaining quality standards of existing products and services.

Job Family: Client Service / Production
Provides post sales client facing service support including delivery of product or services outlined within client contracts. Serves as the first point of contact for account for service, information and data requests. Acts as the primary fulfillment/service provider to organization's clients. Sets production schedule required to meet demand while ensuring maximum quality, quantity and efficiency.

Band: Production and Support Band
• Performs clerical, administrative, technical, operational, or manual work
• Typically requires vocational training, apprenticeships or the equivalent experience
• Performs duties according to established procedures

Level: S4
• Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
• Completes work with limited supervision
• Likely acts as an informal resource for colleagues with less experience

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-St. Louis-2330 Ball

Function:

Function - Fulfillment / Operations

Schedule:

Full time