Chief Systems Engineer
Serco North AmericaAbout the role
Position Description
Serco is looking for a well rounded Chief Engineer, to join our team! The engineer will be working as a Chief Engineer to support our Satellite Ground System organization by leading a team in program execution located in Orlando, FL. The SEIT Lead interfaces with the Program Manager, SEIT Lead, other leads, as well as the customer.
This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance
In this role, the key responsibilities will be:
Leadership and management
- Lead, mentor, and train engineering and technical staff.
- Delegate tasks and responsibilities to team members.
- Provide input for performance reviews and lead staff development.
Project and technical oversight
- Oversee all phases of engineering design, development, and production.
- Supervise the installation of equipment.
- Troubleshoot complex technical issues and ensure the final product meets all standards.
Operational and strategic planning
- Develop and implement preventive maintenance programs to improve system reliability.
- Manage vendor and contractor relationships.
- Analyze data to identify areas for improvement and create reports for senior leadership.
- Create strategic plans and set a cohesive vision.
Qualifications
To be successful in this role, you will have:
- Active DoD Secret security clearance
- U.S Citizenship
- A Bachelor’s degree in Computer Science, Engineering, or related technical field (STEM degree required)
- Minimum of 8 years of experience or 6 years with a Master’s Degree in the following;
- Experience developing and implementing the overall engineering strategy and technical roadmap in alignment with the program’s long-term business goals.
- Experience supervising all phases of engineering projects, from initial design and development to final implementation, ensuring they are completed on time and within budget.
- Experience establishing and enforcing engineering standards, best practices, and quality control processes to ensure the reliability, safety, and effectiveness of all products and systems.
- Experience acting as a primary technical point of contact, communicating with executive leadership, clients, vendors, and other stakeholders on project status, risks, and technical decisions.
- Experience identifying and mitigating technical risks throughout the project lifecycle.
- Excellent written and verbal communication skills
- Demonstrated proficiency in computer use including typical office applications (MS Office Suite)
- Ability to travel up to 25%
- The ability to report on-site 3x/week in the Orlando Office.
Additional desired experience and skills:
- Knowledge base of Wideband SATCOM Operational Management System (WSOMS) or other MILSATCOM enterprise-ground system architectures
- Master of Science in Engineering or other STEM discipline
- Scrum Master or Product Owner certification
- Mentoring experience.
- Demonstrated experience managing complex projects and leading cross-functional teams.
- Experience working with satellite communications technology system architecture, interfaces, protocols, control, planning, equipment, concept of operation, troubleshooting, policies, and/or procedures
- Software development familiarity with Windows Service development, Microservices, Unit testing frameworks (NUnit, XUnit, etc),Databases and writing SQL (Microsoft SQL Server, PostgresDB, etc)
- Experience in the design, implementation and delivery of sophisticated software systems in stages of the Software Development Life Cycle
- Experience performing in software development teams using Agile or waterfall process and continuous integration / continuous deployment processes and tools
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you
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