Senior Customer Success Manager - East/Public Sector

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Success Manager - East/Public Sector based in United States.

This role offers an opportunity to drive meaningful customer outcomes within a fast-growing technology environment focused on automation and workflow transformation.
The Senior Customer Success Manager will manage strategic relationships with enterprise, highly regulated, and public sector customers.
You will act as a trusted advisor, helping customers maximize platform value, accelerate adoption, and achieve their business objectives.
The position combines strategic account management, technical understanding, and cross-functional collaboration to influence customer success.
You will partner with internal teams to shape customer strategies, identify expansion opportunities, and improve long-term partnerships.
This is a high-impact role for someone passionate about customer advocacy, SaaS solutions, and driving measurable business results.