Contract Maintenance Analyst (Experienced)

Contract Maintenance Analyst (Experienced)

Company:

The Boeing Company

This position sits within Boeing’s Enterprise Services organization. Enterprise Services is a team of 2,300+ employees whose collective mission is to enable the build of Boeing’s products. Enterprise Services provides strategic partnership and support to all Boeing business units through multiple service towers – creating outsized impact and value across the Enterprise. The individual in this role would be a part of Global Real Estate & Facilities.

We are looking for a Contract Maintenance Analyst (Facilities Management) who will play a pivotal role in overseeing and optimizing maintenance contracts within the Facilities Management department in North Charleston, South Carolina. This CMA position requires a deep understanding of contract management, maintenance operations, and facilities management best practices. The ideal candidate will be responsible for ensuring that all maintenance activities are executed efficiently, cost-effectively, and in compliance with company policies and industry regulations.

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite at the listed location.

Position Responsibilities:

Contract Management:

• Develop, negotiate, and manage maintenance contracts with external vendors and service providers.

• Ensure compliance with contractual obligations and performance metrics.

• Work within governance framework to monitor performance, incorporate contract changes, and escalate issues. 

• Conduct regular reviews and audits of contracts to identify areas for improvement and cost savings.

Vendor / Supplier Management:

• Build ongoing culture of acceptance and alignment to the Supplier integration program across Buyer sites. 

• Manage and coordinate facility services not related to the Integrated Facilities Management (IFM) SOS. 

• Utilize KPIs, CPIs and SLAs to ensure Supplier performance. 

• Ensure Scope of Services adherence. 

• Provide communication and support between Buyer functions and Supplier as required (EHS, Security, IT, etc.). 

• Generate PRs for payment of invoices. 

• Ensure that Suppliers are aware of the existence of any non-obvious site hazards unique to site operations that may pose a significant safety risk associated with the Supplier’s performance. 

• Lead as the prime interface between Buyer and Supplier for day-to-day activities.

Maintenance Oversight:

• Collaborate with maintenance teams to develop and implement preventive maintenance programs.

• Monitor maintenance activities to ensure timely completion and adherence to quality standards.

• Analyze maintenance data to identify trends, issues, and opportunities for process improvements.

Budgeting and Cost Control:

• Assist in the development and management of the facilities maintenance budget.

• Accountable for annual spend and LRBP forecasting. 

• Track and report on maintenance expenditures, ensuring alignment with budgetary constraints.

• Identify cost-saving opportunities and implement strategies to reduce maintenance costs.

Stakeholder Collaboration:

• Work closely with internal stakeholders, including engineering, operations, and safety teams, to ensure alignment on maintenance strategies and objectives.

• Serve as the primary point of contact for maintenance-related inquiries and issues.

• Provide status on work performed to business partner(s) and solicit feedback on IFM performance.

Reporting and Analysis:

• Prepare and present regular reports on maintenance performance, contract compliance, and budget status to senior management.

• Utilize data analytics to drive decision-making and improve maintenance processes.

Project Management:

• Develop, resource, and execute on smaller projects that may not fall into vendor or supplier scope.

• Apply standard project management practices and methodology to deliver on initiative.

Continuous Improvement:

• Stay current with industry trends, technologies, and best practices in facilities management and maintenance.

• Lead initiatives to enhance maintenance efficiency and effectiveness through process improvements and technology integration.

Basic Qualifications (Required Skills/Experience):  

• 3+ years