Head of North America MGU & Program Claims

Head of North America MGU & Program Claims

NY or Chicago| US - Hybrid

Who We Are

SiriusPoint is a global underwriter of insurance and reinsurance. We utilize deep risk capabilities to protect our customers and provide intelligent risk solutions to clients and brokers around the world. ​Bermuda-headquartered and listed on the New York Stock Exchange (SPNT), we work as ‘One SiriusPoint’, to apply expertise and underwrite risks across our four operational areas - International Insurance, North American Insurance, Global Accident and Health, and Global Reinsurance.​

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We have underwriting hubs in Bermuda, Liege, London, New York, Stockholm and Toronto, and licenses to write Property & Casualty and Accident & Health insurance and reinsurance globally. ​

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Join Our Team  

You will be the Head of North America and MGU Claims.  In this capacity, you will be responsible for all matters regarding the execution of claims activities, settlement processing and investigation of reported claims in compliance with the terms of each individual insurance/reinsurance contract, business best practice, regulatory requirements and Company rules for SiriusPoint’s North American MGU and Programs group.  This role will also manage claim handling for Bermuda-based MGA and Programs.

The successful candidate will be able to navigate a changing environment and take the claims function into the future that will be aligned with SiriusPoint’s new strategic journey. This is a newly created role for SiriusPoint and an early focus deliverable will be to continue the build out of a claims team with the technical skillset necessary to oversee MGU or Program claim handling programs or where those entities use third party claim administrators. You will report directly to the Global Head of Claims, SiriusPoint.

Your responsibilities will include:

• Provide strategic leadership, planning and execution of all claims activities for the MGU and Programs group.

• Become part of the Claims leadership team and help strengthen a shared vision to deliver a market-leading MGA and Product oversight and governance claims result
• Provide guidance and management of complex claims files for all types of contracts and review new claims files. The types of products written could generate claims in a variety of claims specialties, including but not limited to Property & Casualty, Financial Lines, Credit, Surety, Aviation, Marine and Inland Marine, Workers Compensation, Accident & Health.
• Working knowledge of primary, excess and reinsurance coverages is required.
• Provide leadership and management of the MGU and Programs North American Claims team to fulfil the remit of the claims function.
• Establish and maintain appropriate claims procedures, standards, records and control functions.
• Ensure claims handling practices remain compliant with all regulatory requirements and maintain standards set forth in claim handling guidelines
• Approve claims according to authority, company rules, local regulatory requirements
• Assist Global Head of Claims by making informed recommendations on the direction of future strategic goals regarding MGA and Program claims management and direction.
• Advise the business on claims trends and loss mitigation, deliver insight and trend analysis to our internal business partners (Program Management, Underwriting, Legal, Compliance, Risk, Finance and Actuarial functions) and to our external clients.
• Responsible for effective and efficient claims management reporting of data and results
• Responsible for accuracy and adequacy of all aspects of claims reserving, and coverage assessment.
• Innovate service improvements that balance efficie