Public Benefits Specialist - Entry | Bilingual Required - English/Chuukese!
State of OregonAbout the role
Initial Posting Date:
02/11/2026Application Deadline:
02/25/2026Agency:
Department of Human ServicesSalary Range:
$3,798 - $4,954Position Type:
EmployeePosition Title:
Public Benefits Specialist - Entry | Bilingual Required - English/Chuukese!Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
Step into a role where your efforts directly empower Oregonians to rise above poverty—become a key player in the Self-Sufficiency Program and facilitate access to vital services that foster equity and well-being.
Bilingual Required – English & Chuukese
To qualify for this position, you must be bilingual in English & Chuukese. The job offer will be contingent upon passing a speaking test evaluating your proficiency in the bilingual requirements for this position. Upon passing, you will receive 5% bilingual differential pay.
As a Public Benefits Specialist - Entry, you will work in our Southeast Portland office on Malden Street assisting Oregonians in-person.
Summary of Duties
As a Public Benefits Specialist - Entry, you will:
Be the first face of contact in most field offices for Oregonians and provide a welcoming environment for individuals and families to interact with the department.
Support the infrastructure of the office by supporting the day-to-day operation.
Provide in‑person, phone, and email assistance to Oregonians, helping resolve questions and guiding them through the Oregon Eligibility application process for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
Assisting Oregonians through a trauma informed lens.
May include financial desk responsibilities.
Providing support for the business functions within the office.
Learn more about our programs, as your work providing services will be through the Self-Sufficiency Program (SSP).
Minimum Qualifications
To qualify for this position, you must be bilingual in Chuukese and English.
Two years of experience working in a reception area or call center either interviewing to obtain information or providing customer service. This experience must have involved a high volume of work (e.g., data entry, assuring information on applications is complete and accurate, completing necessary documents, etc.); OR
An associate degree in a Behavioral Science, Social S
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