Manager, Product Management

Blackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software provider exclusively dedicated to powering social impact, expand what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers.

Our culture is defined by remote-first flexibility, so you can grow and lead from anywhere, with close connection to leadership. We invest in innovation and education to fuel new ways forward, while always seeking out opportunities to give back. Every day, we aim higher, expanding what’s possible for those who change the world.

Our Product Technology Group (PTG) is the innovative force behind our essential software solutions–and the vast social impact they unleash. Connecting hundreds of thousands of causes to millions of supporters around the world, PTG builds the cloud infrastructure for $100 billion in annual donations, investments, and grants.

What You'll Do:

We’re looking for a deeply collaborative and adaptable Manager for the CSR Connect and Processing Tool to enable us to better serve our clients within the YourCause product line which is a critical part to growing the business.  

This Manager role within our Product Management team at Blackbaud is responsible for the worldwide performance and product strategy for the CSRConnect and Processing tool products. The candidate is responsible for leading a team of product managers to identify market opportunities, develop compelling offering strategies, and define product roadmap plans for the products. An emphasis is placed on experience with and the ability to develop and mentor product managers, establish processes to drive the product management process, and to lead the identification and execution of product line strategies and roadmaps.  

Every role at Blackbaud ultimately helps fuel impact for today’s most vital organizations. As a Manager, Product Management, you’ll:

• Opportunity assessment and market analysis

• Offering & Pricing Strategy 

• Product Strategy: Identifying and describing market problems and unmet needs 

• Grow a profitable product business, and prioritize driving product revenue  

• Product Planning: multi-year product roadmaps

• Lead a team of product managers in the areas above for their respective product lines; develop and mentor team members and establish processes to drive team success 

• Develop, retain, and hire product managers 

• Lead cross-functional decision-making and collaboration 

What You'll Bring:

• 5+ years of software Product Management leadership experience

• 5+ years experience delivering products in a SAFe environment  

• Proven marketplace relationship building skills with industry influencers, pivotal clients 

• Outstanding cross-functional leadership and relationship skills (internal and external) 

• Serve a variety of constituents with potential conflicting needs: Sales, Services, Support, and Product Development 

• Ability to build financial models and business cases; read and utilize a profit and loss analysis for decision-making 

• A track record of driving adoption, growth and results 

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