CSR- Front Counter- Customer Service

Description

Customer Service at a Dry Cleaning Kiosk store front.

Job Description & Duties: (Included but not limited to:)

You may be wondering what a "KIOSK" store is - simply stated the customer comes in and drops off their bag or pickup their order anytime of the day or night at their convenience.  Your position during our "attended hours" is to be a friendly greeter with the ability to guide customers should they need any assistance.  You will detail in their garments to ready for processing and then upon the garments return from the processing facility simply check the order and rack the order onto the conveyor. 

- Customer service: Be a CUSTOMER PLEASER by welcoming customers 

- Paying Attention to Details while detailing in, racking (loading) and handling customer orders.

- Communicate in a positive manner.

- Be KIND and RESPECTFUL to your customers and team

- Be PROACTIVE as a resolver with follow through in a professional manner should any issue arise.

- Basic Daily Computer use

- Be ORGANIZED and maintain a clean environment

- Be Reliable and Dependable .

- Be TRUSTWORTHY

- Be Self- MOTIVATED

Requirements

Personal Requirements:

• Be Kind and Caring
• Ability to use a computer 
• Able to communicate customers request to the processing facility
• Able to be self motivated, detail oriented
• Able to stand, bend & lift
• Be a team player on this award winning team
  
  
  
  
  
  Disclaimer Statement: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.