Sr. Director, Accounts Payable Operations

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Role Purpose: 

The Sr. Director, Accounts Payable Operations will be responsible to drive Global Accounts Payable (AP) Operational excellence through improvement and standardization initiatives based on key metrics. This will include partnering with the AP Global Tower Leader and Global Process Owner (GPO) to help deliver on the strategic agenda of Global AP. The leader in this position will manage the day-to-day oversight of the onshore and offshore AP teams. This role will be a key leadership position in the NY office interacting with senior executive stakeholders.

The Sr. Director, Accounts Payable Operations will be a fast, clear, and independent thinker who is naturally curious about end-to-end processes, is metrics and number savvy with an analytical mindset, has proven change management experience and can thrive in a fast-paced, customer-centric, and ever-changing environment.

Responsibilities:

Service Delivery:

• Maintain expert knowledge of the industry in addition to the NBCU AP control framework and processes.
• Monitor and manage all aspects of the AP function including vendor relations, vendor master data maintenance, invoice processing, disbursements, vendor reconciliations, aged AP items and Help Desk.
• Oversight and governance of the BPO provider to monitor service delivery via process metrics and KPIs.
• Make recommendations for metrics, KPIs or CPIs that will have a meaningful impact on the performance of the Global AP operations if measured and tracked. 
• Resolve escalated issues that come through the onshore and offshore AP teams.
• Main point of contact for escalations related to major stakeholders including Treasury, IT, and Senior Leadership.
• Proactively monitor and anticipate changing business, regulatory, and financial requirements, processes, and practice and ensure process compliance.
• Establish processes to monitor and standardize non-standard activities.
• Establish, monitor, and report end-to-end process metrics and KPIs to measure service levels, operational effectiveness, process health and process compliance.
• Manage and partner with IT on processes, relationships, and resources for troubleshooting, issue-resolution, and escalation for process and systems issues and change requests.

 Controls & Compliance:

• Ensure prioritization and encourage a culture of compliance to SOX, other internal controls and regulatory requirements.
• Coordinate with Compliance and IT leaders to ensure process design appropriately addresses key controls, regulatory requirements, and risk mitigation.
• Partner with Corporate Tax and Income Reporting teams to ensure process design is following tax withholding and reporting requirements.
• Integrate controls into process documentation and training materials.
• Establish and monitor compliance with existing policies and procedures, and adherence to regulatory and audit requirements.
• Support internal and external audit requests and follow-up.

Continuous Improvements:

• Drive the continuous improvement mindset across both on and off-shore teams and Business organizations.
• Identify, implement, and monitor operational improvement initiatives.
• Provide recommendations to the AP Global Process Owner (GPO) on