Director, National Accounts (Acute Care)

 

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

 

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

 

POSITION SUMMARY
This Director, National Accounts will design and lead execution of sales strategy for the US Medical Nutrition Acute Care segment in alignment with Nestle business objectives.  This requires the Director, National Accounts to use customer, contract, and market expertise to act as conduit of information and advocate for key customer requirements that align with Nestle business objectives.  The Director, National Accounts will also lead, develop, and coach the Acute Care team to key customer engagement and execution of the core strategies and market share growth.  
 

KEY RESPONSIBILITIES

 

• Work with Customer Development and Business Operations to perform comprehensive analysis of channel/account potential, market share, and remaining winnable opportunity by account and on activities that include RFP management, contract negotiation, implementation and term compliance.
• Manage relationships with GPO’s and IDN’s, assuring value proposition is being delivered to drive outcomes and sales. 
• Driving organic growth in assigned accounts while maintaining company profitability and operational efficiency.
• Maintain strong knowledge of customer structure, strategy, decision making, and sales resources and relationships to support ongoing partnership between NHSc Field and Customer sales teams. 
• Drive strategic and tactical development and implementation of Acute Care related technology (EHR –electronic medical records) systems and other tools/resources needed to further gain and show value to the AC market space 
• Utilize operational expertise by acting as a conduit of information and advocate for field/customer service communications in order to best fulfill customer needs.  Communications will include but are not limited to system changes, product rebranding, unique packaging improvements, supporting new product launch, enforcement of Nestle policies, etc...
• Develop and maintain a strategic National Account Business Plan by utilizing KAM Excellence and Veeva KAM with analysis of potential, current share, and remaining winnable opportunity collaboratively with internal stakeholders and partners that reflects current and future trends as well as the current brand, channel, HCP, and contracting strategies for all key segments of the business.
• Oversees and directs development, RFP and IDN pricing initiatives for growth including but not limited to and bid responses in addition to proactive, aggressive opportunities to gain market share. This is in  collaboration with Business Operations and pricing committee. 
• Engage and retain relationships with top Acute Care customers
• Proactively advance the long term strategy, skills and deployment of the Acute CAre national account team through research, customer insights and cross-functional collaboration.  Advance ability and effectiveness of SAMs & NAMs around influencing and partnering with C-Suite.
• Set clear objectives, milestones, and timelines for the team, monitor and report on progress, initiate corrective action when necessary to meet timelines
• Perform regular analysis of customer and sales trends as well as SF execution as to identify leading opportunities and gaps to address
• Engage and interact with the Medical Nutrition Approval Team (MNAT) regarding pricing and RFP proposals as well as process and policy changes.
• Engage and interact with Supply Chain, Demand Planning, Cu