Epic Cogito Administrator

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Description – Epic Cogito Administrator

Role Overview

The Epic Cogito Administrator supports the Epic Cogito analytics ecosystem by managing the technical platforms that enable enterprise reporting and data analytics. This role is accountable for the stability, performance, integrity, and availability of Epic reporting databases and data pipelines, working closely with Epic teams, database administrators, infrastructure partners, and business stakeholders.

Key Responsibilities

• Administer and support Epic Cogito platforms, including Clarity, Caboodle, and SlicerDicer.

• Monitor, validate, and troubleshoot nightly ETL processes to ensure data completeness, accuracy, and timeliness.

• Maintain and support Clarity Console and Caboodle Console environments used to move data from Epic operational systems into reporting databases.

• Partner with database administrators to ensure optimal SQL Server performance, capacity planning, and data integrity.

• Investigate and resolve ETL failures, performance degradation, and data quality issues.

• Coordinate Cogito activities across production and non‑production environments, including upgrades, refreshes, and migrations.

• Support reporting and analytics consumers by ensuring data availability and platform reliability.

• Enforce security, access controls, and audit requirements in alignment with enterprise governance standards.

• Participate in change management, incident response, and release activities, including Epic upgrades and environment refreshes.

• Maintain documentation, runbooks, and operational standards for Cogito platforms.

• Collaborate with Epic, infrastructure, and application teams to implement best practices and continuous improvements.

Required Qualifications

• Experience administering Epic Cogito platforms (Clarity, Caboodle, SlicerDicer).

• Strong working knowledge of SQL Server, relational databases, and ETL processes.

• Experience supporting Epic reporting environments across production and non‑production systems.

• Ability to troubleshoot complex data pipeline, performance, and integration issues.

• Familiarity with Epic operational data flows from Chronicles to reporting platforms.

• Understanding of enterprise security, access controls, and compliance requirements.

• Strong communication skills with the ability to partner across technical and business teams.

Preferred Qualifications

• Epic Cogito, Clarity, or Caboodle certification.

• Experience supporting large‑scale healthcare reporting environments.

• Knowledge of SlicerDicer, Reporting Workbench, Radar, or downstream analytics tools.

• Experience with system upgrades, environment refreshes, and disaster recovery planning.

• Familiarity with Epic Galaxy documentation and Epic best practices.

Key Competencies

• Data pipeline reliability and operational excellence

• Technical troubleshooting and root‑cause analysis

• Collaboration across infrastructure, DBA, and application teams

• Attention to detail and data quality

• Change management and operational discipline

Education:

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$83,430.00 - $222,480.00

This pay range represents