Principal Sales and Solutions Engineer

Join Udemy. Help define the future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. 

Learn more about us on our company page.

Where We Work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye.

About your skills

• Communication: Your exceptional communication skills enable you to clearly articulate complex technical concepts to both technical and non-technical audiences. You build strong relationships with stakeholders, ensuring everyone is informed and aligned, which fosters collaboration and drives success. 

• Problem Solving: Your knack for problem-solving ensures that you can identify, analyze, and overcome technical and security challenges during customer integrations. Your proactive approach and resourcefulness consistently drive effective and efficient solutions, ensuring seamless integration and customer satisfaction.

• Technical Subject Matter Expertise in SaaS Integration: Your deep technical expertise makes you a trusted advisor to our cross functional partners and customers. You navigate the complexities of SSO and APIs with ease, ensuring seamless connectivity between Udemy Business and other applications. Your ability to troubleshoot and resolve integration challenges sets you apart, providing reliable and innovative solutions. 

• Experience with HR/HCM and Learning Ecosystem Solutions: Your extensive experience with HR and HCM systems, coupled with a keen understanding of LMS ecosystems, empowers you to drive effective integrations. You recognize the unique workflows and data needs of these systems, ensuring Udemy Business seamlessly fits into and enhances existing frameworks.

• Proficiency in Python (Django), Java, Modern JS Frameworks (Angular, React): Your coding skills in Python, Java, and modern JS frameworks are top-notch. You excel in developing robust applications and integrations solutions, leveraging Django, Angular, and React to their fullest potential. Your ability to create, maintain, and enhance complex web applications is unmatched.

• Knowledge of Microservices Architecture: You are a master of microservices architecture, adept at designing and implementing independent services that enhance overall application performance. Your skills in deploying, managing, and scaling microservices ensure reliability and efficiency, driving business success.

• Understanding of Data Structures, Algorithms, and IaaS Architecture: Your solid grasp of data structures and algorithms, combined with your knowledge of IaaS platforms like AWS, enables you to create efficient, scalable solutions. You leverage these skills to optimize performance and provide robust, reliable infrastructure for your applications.

• Familiarity with Authentication Protocols: You are well-versed in authentication protocols and web APIs, ensuring secure and efficient user identity management. Your expertise in SAML, SCIM, and OAuth allows you to seamlessly integrate and secure applications, providing peace of mind for your clients and partners.
   

About this role

Udemy seeks a Sales and Solutions Engineer with strong communication and organizational skills, software development knowledge, and a passion for helping businesses become modern learning organizations to support our business in India. The role involves collaborating with engineering, design, sales, customer success, support, and global stakeholders. You will address technical issues, from authentication protocols (e.g., SAML, OIDC, SCIM, OAuth) to corporate web proxy debugging and API-based integration support for enterprise customers. Knowledge of security protocols and data privacy is a plus. This role requires effective communication with both technical and non-technical audiences and adaptability in a fast-paced environment.

What you’ll be doing

• Serve as technical subject matter expert for customers, and internal teams on all aspects of integration between Udemy Business and other SaaS applications; e.g., via