Supervisor, Warehouse

• Warehouse Operations:
  • Oversee the day-to-day operations of the warehouse, ensuring the efficient receipt, storage, and distribution of goods.
  • Maintain an organized, clean, and safe warehouse environment, adhering to all health and safety regulations.
  • Manage and supervise all warehouse personnel, ensuring that they are properly trained and adhere to established procedures and policies.
  • Develop and implement strategies to improve warehouse efficiency, reduce costs, and streamline processes.
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• Shipping and Receiving:
  • Oversee all shipping and receiving activities to ensure timely and accurate processing of incoming and outgoing shipments.
  • Coordinate the receipt of goods, ensuring all products are recorded, and stored appropriately.
  • Ensure shipments are packed, labeled, and dispatched according to company standards and customer requirements.
  • Maintain accurate records of all incoming and outgoing shipments, including quantities, conditions, and locations.
  • Collaborate with carriers and freight companies to arrange shipments.
  • Track and trace shipments to ensure on-time delivery and address any delays or issues promptly.
  • Resolve discrepancies related to shipment contents, damaged goods, or missing items by coordinating with vendors and customer service.
  • Responsible for ensuring all health and safety requirements are met at all times for the warehouse.
• Inventory Control:
  • Ensure proper inventory management through accurate tracking and recording of goods, including stock levels, storage locations, and condition of products.
  • Monitor inventory levels regularly to identify slow-moving or obsolete products and take necessary action.
  • Maintain inventory accuracy by coordinating regular cycle counts and audits.
  • Develop inventory management strategies to optimize space, reduce waste, and improve overall efficiency.
• Team Leadership and Training:
  • Train, motivate, and develop warehouse staff to foster a high-performance team.
  • Cross-train personnel within the shipping and warehouse departments to ensure operational flexibility and backup coverage.
  • Maintain accurate personnel records and documentation regarding counseling, evaluations, training, attendance, and safety incidents.
  • Encourage and supervise a neat, clean, and organized work environment, ensuring the proper storage of finished goods and packaging materials.
• Communication and Collaboration:
  • Collaborate with customer service personnel to ensure 100% on-time delivery and meet customer expectations.
  • Maintain clear communication with management, co-workers, subordinates, and external business contacts in a timely, professional manner.
  • Participate in weekly meetings with upper management and executives to review performance, discuss successes, challenges, and opportunities for improvement.
• Continuous Improvement:
  • Develop and implement strategies for continuous improvement in warehouse operations, focusing on productivity, cost reduction, and service quality.
  • Support and participate in process improvement initiatives to optimize warehouse workflows and support overall business goals.

Skills / Experience / Education Requirements:

• High School Diploma or equivalent required; further education or certification in logistics, supply chain management, or a related field is preferred.
• Previous experience in warehouse management or a similar leadership role (3+ years) is preferred.
• Experience operating reach trucks and forklifts is required.  Previous forklift certification required.
• Strong leadership, negotiation, and organizational skills.
• Excellent communication skills, both verbal and written, with the ability to interact effectively at all levels.
• Ability to handle shifting priorities and manage multiple tasks simultaneously.
• Solid computer skills, including proficiency in Microsoft D365, Microsoft Office Suite, and the ability to create and manage spreadsheets.
• Ability to lead, motivate, and influence staff in a fast-paced, dynamic environment.

Additional Requirements:

• Ability to maintain confidentiality of classified information.
• Ability to lift heavy items (e.g., up to 50 pounds and 100 pounds assisted) and stand or walk for extended periods.
• Flexible with shift work, overtime, or weekend availability if necessary.

Working Conditions / Physical Requirements:

Ability to lift 50 pounds and 100 pounds assisted, with activities that typically require a variety of muscle movements with frequent