Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Technology Engineer within PNC's Technology organization, you will be based in Pittsburgh PA, Columbus OH, Strongsville OH, Birmingham AL, Phoenix AZ or Dallas TX.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

The Technology Engineer – Mainframe Systems is responsible for supporting, maintaining, and enhancing enterprise mainframe environments. This role provides technical expertise across core mainframe technologies, ensuring system stability, performance, and reliable batch and file processing. The engineer partners closely with application teams, infrastructure, and operations to support critical business processes.
________________________________________
Key Responsibilities
Provide day-to-day mainframe production support, including monitoring, troubleshooting, and issue resolution
Support and maintain batch processing cycles, job scheduling, and file transfers
Diagnose and resolve incidents related to COBOL applications, databases, and system utilities
Perform analysis and remediation for DB2, VSAM, and sequential file processing issues
Utilize mainframe tools such as TSO and File-AID for debugging, data analysis, and problem resolution
Execute and support file transfers across systems, ensuring data integrity and timeliness
Collaborate with application development, infrastructure, and operations teams to implement fixes and enhancements
Participate in system upgrades, maintenance activities, and process improvements
Develop and maintain technical documentation, runbooks, and operational procedures
Support incident, problem, and change management processes in accordance with organizational standards
________________________________________
Required Technical Skills
Strong experience with IBM Mainframe technologies
Proficiency with mainframe toolsets including:
TSO/ISPF
File-AID

Working knowledge of:
COBOL
DB2
VSAM and sequential file structures
Batch processing frameworks
File transfer protocols and processes
Ability to analyze job abends, system logs, and error messages to identify root causes
________________________________________
Preferred Qualifications
Experience supporting mission-critical mainframe applications in a production environment
Familiarity with scheduling tools and operational monitoring
Understanding of change, incident, and problem management best practices
Prior experience working in a regulated or enterprise-scale environment
________________________________________
Soft Skills & Competencies
Strong problem-solving and analytical skills
Ability to work independently and within cross-functional teams
Clear written and verbal communication skills
Detail-oriented with a focus on operational excellence and reliability
Ability to prioritize and manage multiple support activities
________________________________________
Work Environment
Mainframe support role with potential off-hours or on-call support as required
Collaborative, fast-paced technology environment supporting critical business systems

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leverages technical knowledge and industry experience to design, build and maintain technology solutions. Assists with selecting appropriate platforms, integrates and configures solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• May provide consultation on common issues and best practices for junior staff.
• Provides a systematic analysis on client requirements within the tra