Office Manager

<p>Our associates celebrate lives. We celebrate our associates.</p><p></p><p></p>Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.<p></p><p></p><p><b>JOB <span>RESPONSIBILITIES </span> </b></p><p></p><p><b>Accounting Function Oversight</b></p><ul><li>Collections of all accounts receivable</li><li>Verifications and payments of all accounts payable invoices</li><li>Controls of receipt and deposit of cash payments received</li><li>Maintains petty cash account and disburses the same in accordance with company policies and procedures</li><li>Reconciliations of  all accounts</li><li>Cash advance checks</li><li>Same Day Check requests</li><li>Bank deposits</li><li>Verifies/audits cash disbursement reports</li><li>Tracks Capital Expenditure Authorizations (CEAs)</li></ul><p></p><p><b>Operational Activities</b></p><ul><li>Orders supplies for the office and completes inventory counts</li><li>Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets</li><li>Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments</li><li>Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation</li><li>Schedules incoming orders and drivers for the ambulate service</li><li>Completes various funeral/cemetery reports and files accurately</li><li>Supports Sales as necessary requiring an understanding of JD Powers</li><li>Assures compliance with all Company policies and procedures to include<ul><li>Sarbanes Oxley (SOX) audit</li><li>Dignity University (DU) training</li><li>Interment Verification Training (IVT) audits</li><li>Day Sales Outstanding’s (DSO) related to financial and administrative areas</li></ul></li><li>Assists in preparing and/or overseeing all <span>funeral/cemetery-related</span> forms</li><li>Reviews time cards and administers corporate payroll policies and procedures</li><li>Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, <span>etc.).   </span></li><li>Ensures new associates receive new hire orientation</li><li>Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators</li><li>Maintains vehicle records/licenses</li><li>Processes expense reports</li><li>Updates General Price Lists (GPLs)</li><li>Manages all Alarm Systems (codes, working order, etc.)</li><li>Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed</li><li>Coordinates daily activities with business unit as well as other departments</li><li>Trains associates in the proper administration of policies and procedures</li><li>Services customers by interacting with families in a professional and compassionate manner</li><li>Maintains and updates customer records</li><li>Updates company website with current obituaries and ensures obituaries are placed in newspapers</li><li>Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations</li><li>Behaves in a supportive way to enrich the work environment</li><li>Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance</li><li>Performs other duties as assigned</li></ul><p><span>         </span></p><p><b>MINIMUM REQUIREMENTS</b></p><p></p><p><b>Education </b></p><ul><li>High school diploma, GED or completion of a diploma-training program at a college or technical school</li></ul><p></p><p><b>Experience</b></p><ul><li>Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required</li></ul><p></p><p><b>Knowledge, Skills and Abilities</b></p><ul><li>Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required</li><li>Excellent communication skills both orally and in writing</li><li>High level of compassion, integrity, and confidentiality</li><li>Problem solving skills</li><li>Ability to multi task and set priorities</li><li>Detail oriented</li><li>Must be flexible and able to function in a face-paced environment</li></ul><p></p><p><b>WORK CONDITIONS</b></p><p></p><p><b>Work Environment</b></p><ul><li>Professional Dress is required when in contact with families. </li></ul><h2></h2><p><b>Work Postures</b></p><ul><li>Sitting continuously for many hours per day, up to 6 hours per day</li><li>Climbing stairs to access build