Director of Advising

General Statement of Job

Reporting to the Associate Vice President for Student Success, the Director of Advising provides direction for Advising and contributes to the overall success of the Student Success Center. The Director of Advising works collaboratively to evaluate, develop and enhance appropriate aspects of academic advising to support student learning and success to improve student life and retention. The Director is responsible for the development, implementation, and evaluation of policies, procedures, and programs regarding advising for all areas of the department.

Specific Duties and Responsibilities

Essential Duties:

Director of Advising

• Develop, coordinate, implement, manage, and promote the university's advising services and budget, including the articulation of a vision and goals for advising within the Student Success Center, the creation of programs in support of the Student Success Center, and the gathering and dissemination of all necessary program assessment data, and reports.
• Coordinate campus-wide procedures for academic advising across the various schools and colleges including, change of major, freshman follow-up, at-risk student identification, and follow-ups.
• Ensure students are provided consistent, accurate and prompt advising services.
• Establish resources for use of various University departments to aid in the delivery of integrated advising and transition services.
• Oversee advising and serve as Department Chair for students who are undeclared, seeking a Bachelors of General Studies, Bachelors of Applied Science, and Bachelor of Health Science, Business option to ensure that graduation requirements are completed, and degree is earned.
• Serve as Chair of the Academic Advising Council, collaborating with University units to develop and distribute communications related to the advisement of students, and coordinate ongoing training for faculty and professional staff advisors, especially through the Master Advisor Training Program.
• Maintain and continue to develop the Master Advisor Training Program.
• Serve on the Admitted on Restrictions committee.
• Identify and enhance existing programs and services as well as set direction for future phases of advising programming to include efforts designed to serve both the general student population as well as special student populations such as at-risk students, commuter students, non-traditional students, veterans, and graduate students.

• Serve as the administrator for the Student Management Software and early alert (i.e., Lion Alert) system.
• Carry out supervisory responsibilities for academic success coaches tasked with advising responsibilities in accordance with University policies and applicable laws, which include interviewing, hiring, and training employees; Planning, assigning, and directing work; Appraising performance; Rewarding and disciplining employees; Addressing complaints; and resolving problems.
• Implement an effective data-informed system for informed decision-making and assessment, which includes processes for feedback and improvement, to evaluate efforts and results to ensure effective and efficient engagement and support services are provided to students through advising programs.
• Participate in divisional and college-wide committees and efforts to support and improve student life, retention, and graduation.
• Stay informed on current national trends in higher education and remain current in