Sr. Director, Ecosystems Business Operations
Palo Alto NetworksAbout the role
Our Mission
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.Job Summary
The Team
Our Strategy and Business Operations is a focused team that works on our most critical business challenges to drive and support our industry-leading growth. Your efforts will directly affect the overall strategy and success of a world-leading cybersecurity business. You will collaborate on complex business and technology problems that are top of mind for our executives. You possess a unique blend of business insight, business strategy experience, big-picture thinking, and influencing skills and the ability to collaborate with a large number of constituents within Palo Alto Networks.
Job Summary
Palo Alto Networks is looking for an experienced Operations leader to join as Senior Director of Global Ecosystems Business Operations. We seek a highly collaborative strategist with a passion for re-engineering processes for scale and a relentless focus on data-driven accountability. You will be the primary architect of our route-to-market (RTM) operational framework, building the operational engine of our ecosystems. This role bridges high-level strategy and granular operational execution, ensuring every process is backed by high-integrity data.
Key Responsibilities
Establish a single source of truth for the Global Ecosystems organization by auditing, cleaning, and harmonizing disparate data sets.
Implement rigorous data governance standards to ensure partner attribution, deal registration, and incentive payouts are accurate and transparent.
Design and deliver operational systems and teams required for flawless execution on Cloud marketplace, Distributor stocking, and other RTM bets.
Translate GTM and Ecosystems strategies into operational processes, programs, and capacity plans, owning the execution of day-to-day operations.
Provide expert guidance on partner growth programs, ensuring back-end systems can track ROI and performance at a granular level.
Improve existing Channel (Distributor/VAR) operations, including onboarding, helpdesks, and rebate processes, by leveraging automation.
Serve as the singular point-of-contact for Ecosystems Operations, advising the SVP of Global Ecosystems and aligning with cross-functional teams.
Qualifications
Required Qualifications
12+ years of experience leading RTM strategy or operations within high-growth, complex environments.
Deep expertise across GSI, Cloud Provider, and Distributor models with a focus on scaling $100M+ commercial partnerships.
Demonstrated experience transforming, redesigning, or standing up new operational frameworks to drive efficiency and automation.
Proven track record of architecting data-centric organizations, including auditing complex data sets and enforcing data governance.
Ability to translate high-level GTM strategies into actionable capacity plans and KPIs, with understanding of SaaS and hardware business models.
Expertise in building and leading high-performing, multiregional teams, including recruiting and performance management.
Compensation Disclosure
The compensation offered for thi
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