Logistics Specialist II (Hybrid)

About The Role

Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers. This position will work Onsite at our Uber Freight Southeast Center of Excellence (Greensboro, NC) and interviews will be conducted at this location. This positions follows a hybrid schedule after fully trained (2 days from home & 3 days from office). 

 

What The Candidate Will Do

• Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
• Exceed customer on time pick-up and delivery expectations
• Establish and maintain effective relationships with carriers
• Effective and timely freight coverage and carrier selection through systemic routing guide and spot shipments including rate negotiation
• Leverage TMS to effectively route and consolidate orders considering best cost and transit options for all transportation modes
• Monitoring and resolving shipment data errors
• Proactive analysis to prevent service failures
• Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
• Professional and timely communications
• Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
• Resolve carrier invoice discrepancies in TMS financials
• Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow

 

Basic Qualifications

• High school diploma or GED equivalent
• 1-2 years of related employment experience

 

Preferred Qualifications

• Bachelor's degree in transportation management or logistics
• Experience in transportation/logistics
• Basic understanding of BI and Tableau reporting
• Intermediate proficiency with Microsoft Office Suite

 

ABOUT UBER FREIGHT

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages over $18 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

 

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

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