Enterprise IT Support Officer - Video Installer

General information

Requisition # R61577 Locations USA-VA-Chantilly Posting Date 07/03/2025 Security Clearance Required TS/SCI w/ Poly Remote Type Onsite Time Type Full time

Description & Requirements

Unlock the secrets of intelligence with ManTech! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we’ve been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now—unleash your potential with ManTech!

MANTECH seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) – Video Installer to join our team in Chantilly, VA. In this role, serve on a team of IT support professionals responsible for installing video equipment while providing a productive and collaborative computer workspace (new or renovated) to support dynamic mission requirements. 

Responsibilities include, but are not limited to:

• Supporting all facets of video installations, which includes the physical placement of CAT5 and various other types of cables (fiber optic, HDMI, coaxial, network, power), wall jacks, racks, and video equipment as required.
• Installing, pulling and terminating cable, determining and implementing required pin outs, cards power supplies, testing and documenting installations, dressing and labeling cables, racks, patch panels, etc.
• Assembling and connecting different components of a video system, which might include video processors, scalers, receivers, amplifiers, media players, and control systems.
• Supporting projects that include cabling and implementation in accordance with design documents and build-to packages.
• Local travel will be required between customer buildings or temporary assignment to an alternate location in support of special projects.
• Member of a team comprised of a variety of skills that provide coverage from 6:00 a.m. – 6:00 p.m. with flexibility to support 24x7 operations as needed; may need to work extended hours during critical peaks and be available to meet last minute requests.

Basic Qualifications:

• Bachelor’s Degree and 2+ years of experiences, or a combination of education and work experience equivalent to 4+ years. Minimum 2 years of experience supporting video installation in the customer environment.
• Expertise in various cable types, termination standards, proper cable management, troubleshooting techniques, and reading/understanding cable run lists.
• Strong diagnostic skills to identify and resolve issues with video, audio, control, and network connectivity.
• Experience installing and troubleshooting video conferencing hardware (e.g., Cisco, Poly, Logitech).
• Experience resolving technical problems and answering queries by that involve video systems.

Preferred Qualifications:

• Related work experience in video and cabling installation.
• Expe