Sr Manager, Joint Businesses

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Global Alliances team.
• The Senior Manager will be responsible for managing partnerships with airlines in Europe, Middle East, Africa, and India (EMEAI).  This role may require extensive travel.
• Success in this role is measured in two areas: (1) revenue enablement from our  airline partners; and (2) enhanced profitability of AA’s long-haul flights into the region.  This role requires an ability to achieve results through difficult, multi-round negotiations and the ability to leverage all parts of the AA organization to support the development of our partnerships.

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

 

• Strategic Planning: Understands and identifies areas in which AA can expand and deepen its airline partnerships in a way that maximizes the value for our customers.  Creates new and creative approaches toward creating that value.  Assesses the competitive landscape, sets objectives for partnerships, and establishes a plan for achieving objectives.  Works with Commercial Planning & Analysis team to measure and assess the success of these strategies.
• Relationship Management:  Builds and maintains relationship with airline partners in the region.  Works proactively and collaboratively with internal and external stakeholders to eliminate friction points and build a seamless customer experience.
• Partnership Needs & Opportunities Assessment:  Understands the role airline partnerships play in AA’s strategy.  Engages partners and internal stakeholders in discussion/diagnosis of business needs (both known and unknown). Documents and validates business needs prior to presenting solutions.
• Negotiations:  Understands the value levers for AA’s airline partnerships, and negotiates agreements with partners that create mutual benefit based on the principle that those partnerships should create an expanded AA network, an improved customer experience, and ensure AAdvantage delivers best in class travel experiences for its members.
• Offering & Value Proposition Development, Communication & Proof:  Maintains expertise in both AA and alliance products and services, including oneworld and Joint Businesses. Tailors each partnership to meet specific business needs. Communicates in a compelling way and provides proof of value to partners.
• Value Reinforcement, Account Penetration & Pull Through:  Prepares compelling summaries of actual value created by partnerships, while being transparent where value has exceeded expectations and where it has fallen short.
• Managing the Internal System:  Has a deep understanding of AA's internal business processes and protocols. Understands cross-functional capabilities and maintains a strong internal network.

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience 

• Bachelor's degree in relevant field or equivalent experience/training.
• 7 years relevant experience
• Experience building relationships that create mutual benefit for multiple stakeholders.

Preferred Qualifications – Education & Prior Job Experience 

• Airline related experience
• Graduate level education in relevant field
• 7-10 years successful partnerships and financial analysis experience

Skills, Licenses, and Certifications

• Excellent strategic planning that balances potential and achievability.
• Strong negotiation skills that lead to mutually beneficial deals
• Ability to accuratel