Senior Engineer Enterprise Systems

What You Need To Know

 

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

 

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

 

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

 

The Senior Engineer Enterprise Systems is responsible for the analysis, development, modification, installation, testing and maintenance of systems software and hardware. Possesses a strong understanding of systems engineering, graphical user interfaces and control languages. Evaluates vendor supplied software packages for fit and performance and makes recommendations to IT management. Modifies and/or debugs vendor-supplied utilities and packages. Modifies and prepares technical documentation for telecommunications, network, and system software applications. Diagnoses, isolates and de-bugs software problems and performs problem resolution. Monitors system capacity and performance and provides Tier 2 technical support.

Specialized Skills and Technologies

 

• Operating Systems – Microsoft 2012+, RedHat Linux 7+
• Hypervisor – VMWare ESX/vCenter 6.0+
• Server Manufactures – HP, Dell, Cisco, IBM
• Cloud providers – Microsoft, Amazon
• Tools – Ping/ForgeRock IDP

Primary Responsibilities

 

• Develop new systems and maintain and modify existing systems when required
• Provide technical guidance in planning and executing assigned projects
• Perform system repairs and oversee periodic inspection processes
• Participate in project analysis, design, implementations and commissioning phases
• Prepare user requirements, technical specifications, design specifications and commissioning plans
• Provide support in system acceptance testing and validation activities
• Review and recommend improvements to existing system designs
• Analyze project requirements and accordingly provide technical and functional recommendations
• Evaluate existing engineering processes and recommend improvements
• Recommend new technologies to improve system performance and reliability
• Perform system failure analysis and provide corrective actions
• Monitor systems capacity and performance and provide Tier 2 technical support
• Serve as an engineering technical resource for infrastructure initiatives
• Provide coaching and mentorship for team and peers

Additional Primary Responsibilities

 

• Troubleshoot and resolve technical communications and network issues (tier two support)
• Provide input to supplier management team to help manage telecommunications and network-related vendor service level agreements
• Stay up to date on telecommunications, networks, and network-related technologies
• Serve as a technical resource for infrastructure initiatives that require telecommunications or network expertise
• Coaches and mentors others, especially more junior Engineers

Preferred Qualifications

 

Skills

• Knowledge of remote server management and design concepts
• Scripting Languages – PowerShell
• Knowledge of network components (WAN and LAN)
• Network and routing
• Working knowledge of storage and data protection technologies
• Competent with SQL
• Familiarity with automation tools such as Ansible

Abilities

• Ability to ascertain when a system or environment has a problem, issue, or fault.
• Ability to create, read, analyze and interpret technical diagrams and written procedures
• Ability to arrange processes or data in order or patterns specific to polices, processes, or system requirements.
• Excellent verbal/written communicat