Senior Administrative Assistant

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration.  Our hybrid model combines a mix of in-person at an AlixPartners office and remote work.

What you’ll do

Are you a customer service minded individual who feels a sense of accomplishment when you can solve a problem which has a successful result?  In this integral role on AlixPartners’ Corporate Services team, you will directly support multiple consulting professionals. Responsibilities include coordinating deadlines, analyzing, and handling sensitive information, and playing a critical role in handling confidential information requests. Support will include making meeting arrangements, managing business and personal calendars, domestic and international travel booking, expenses, time entries, and case documents. Light travel is anticipated.

The Administrative Senior Professional role is a full-time position located in Houston, TX, and reports to the Administrative Team Lead. Paid relocation is not available for this position.

• Manage complex calendaring, prepare business travel itineraries, and process expense and time reports.
• Provide back-up support for the Administrative Team Lead and other administrative and office services team members.
• Anticipate needs, prioritize responsibilities, effectively handle calendar conflicts, and proactively manage schedule changes.
• Create and edit correspondence, invoices, engagement letters, and presentation materials.
• Handle sensitive and urgent information from clients, exercise judgment in responding to unique and urgent situations, as well as in managing and reporting outstanding requests.
• Strategically and effectively coordinate with both internal and external constituents.
• Balance multiple priorities by considering risk, importance, urgency, political impacts, and other linkage. Assimilate unfamiliar issues rapidly, anticipate and resolve potential problems.
• Assist in managing and responding to emails and requests in a timely fashion.
• Planning and management of technical and logistical support services to ensure seamless execution of internal and external events. Some travel is expected for event implementation.
• Assist with office service tasks such as restocking supplies in kitchens, setting up and cleaning conference rooms, and other related duties as needed. There may be occasions that require an early start time to receive food and set-up for events.
• Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

 What you’ll need

• High School diploma or equivalent required, college degree(s) preferred.
• Minimum of four (4) years of administrative assistance experience required; experience with a professional services firm strongly preferred.
• Exceptional written and verbal communication skills in English and the ability to interact with people at all levels.
• Excellent organizational and prioritization skills with high attention to detail and the ability to meet deadlines and respond in urgent situations.
• Exhibit sound judgment and common sense while making decisions.
• Ability to maintain composure and an executive presence under pressure in a fast-paced, constantly changing environment.
• Resourceful and can anticipate needs while proactively managing schedules.
• Ability to be discreet and handle confidential, sensitive information.
• Self-starter with exceptional customer service and interpersonal skills, demonstrating the ability to work effectively with internal and external customers at all levels.
• Ability to work well under pressure, while maintaining an executive presence, in a fast-paced, constantly changing environment, while meeting deadlines and responding to urgent situations, as required.
• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint.
• Core working hours are generally 8:30 AM – 5:30 PM, Monday - Friday; willingness to work outside of normal U.S. business hours, and a