Global Security Operations Center (GSOC) Manager, Vice President

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary

As a GSOC (Global Security Operations Center) Manager, you will lead a regional team of Tier 1 and Tier 2 analysts within the Global Security Operations Center, ensuring 24/7/365 operational coverage and seamless coordination across global sites. You will be responsible for managing daily operations, mentoring staff, overseeing incident response workflows, and driving continuous improvement in detection, triage, and escalation processes. This role includes on-call responsibilities and requires close collaboration with global cybersecurity teams, threat intelligence, and incident response stakeholders.

Major Responsibilities

Operational Leadership

• Oversee day-to-day operations of GSOC Tier 1 and Tier 2 teams in your operating location.

• Ensure consistent execution of security monitoring, alert triage, and incident escalation procedures.

• Maintain shift coverage and on-call rotation schedules to support 24/7 operations

• Serve as the first point of escalation for high-severity or complex security events.

Team Management & Development

• Hire, onboard, and train new analysts; design and deliver remedial training as needed.

• Conduct performance reviews and provide coaching to develop analyst capabilities.

• Foster a culture of accountability, collaboration, and continuous learning.

Process & Quality Assurance

• ·Review and refine SOPs and playbooks for Tier 1 and Tier 2 operations.

• ·Monitor quality of alert handling and incident response; implement corrective actions where needed.

• ·Track and report operational metrics, SLAs, and KPIs to measure team effectiveness.

Security Event Response & Escalation

• Coordinate with Global Incident Response (GIR) and Cyber Threat Intelligence (CTI) teams on escalated incidents.

• Participate in tabletop exercises and readiness drills to validate incident response capabilities

• Ensure proper documentation for all security tickets and events.

Strategic Collaboration

• Partner with global GSOC managers to align processes and share best practices.

• Contribute to regular governance forums to explain security event response.

• Collaborate with audit to furnish details on security event response.

• Support integration of new tools and technologies (e.g., SIEM, SOAR, FIM) into GSOC workflows.

Qualifications

• 10+ years in cybersecurity, including 5+ years in a leadership or management role.
• Experience managing Tier 1 and Tier 2 SOC operations in a global or regional capacity.
• Familiarity with SIEM platforms (e.g., Splunk), SOAR tools (e.g. Torq), and incident response frameworks.
• Strong understanding of NIST, MITRE ATT&CK, and other industry standards.
• Excellent communication and stakeholder engagement skills.
• Relevant certifications preferred: CISSP, CISM, GCIA, GCIH, GCFA, or equivalent.
• Bachelor’s degree in Cybersecurity, Information Technology, or related field or equivalent related work experience.

Visa sponsorship/support is based on business needs. We do not anticipate providing visa sponsorship/support for this position.

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