Digital Product Owner

Summary of Position/Purpose:

TestEquity is looking for a Digital Product Owner to drive innovation and optimization within our multiple eCommerce websites. This role is ideal for a proactive individual with a strong background in Agile Scrum and a proven ability to deliver customer-centric, scalable solutions. The ideal candidate will collaborate across Product, Marketing, Customer Service and more to optimize our websites to improve user experience and increase revenue.

Essential Duties, Functions and/or Responsibilities:

• Strategically develop, maintain and execute digital roadmap that aligns with business objectives and industry trends.
• Effectively oversee and prioritize the digital product backlog, ensuring seamless alignment with strategic business objectives and the goal of reducing customer pain points.
• Work closely with UX/UI designers to improve the user journey and enhance customer experience.
• Collaborate with stakeholders to translate business needs into detailed user stories, acceptance criteria, and wireframes.
• Work closely with UX/UI designers to improve the user journey, enhance customer experience and improve conversion rates.
• Partner with developers and technology teams to ensure efficient and timely execution of features and improvements.
• Monitor eCommerce KPIs, user behavior analytics, and A/B test results to identify opportunities for growth and optimization.
• Participate in Scrum ceremonies including sprint planning, backlog grooming, and daily stand-ups.
• Ensure eCommerce websites remain competitive by staying up to date with industry trends, emerging technologies, and competitor strategies.
• Troubleshoot issues, oversee testing, and ensure the quality and functionality of digital solutions before launch.
• Communicate product updates, progress, and performance insights to key stakeholders and partner with eBusiness Development Manager to drive adoption of new functionality and features.

Education and/or Work Experience Requirements:

• 3+ years of experience as a Product Owner (or similar role) working on a large eCommerce website.
• Strong understanding of large eCommerce websites, customer experience optimization, and conversion rate optimization.
• Hands-on experience with agile methodologies, product management tools (JIRA, Trello, etc.), and data-driven decision-making.
• Familiarity with UX/UI best practices and the ability to collaborate with designers.
• Experience working with tools such as Google Analytics, Google Merchant Center, Google Search Console, Power BI
• Excellent communication and stakeholder management skills.
• Strong problem-solving skills with the ability to balance business needs and technical feasibility.
• Understanding of SEO, digital marketing, and personalization strategies.
• Experience with Optimizely Configured Commerce a plus.

Physical Requirements:

• Ability to safely and successfully perform essential job functions in accordance with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular and timely attendance in accordance with the ADA, FMLA, and other federal, state, and local regulations

TestEquity provides equal employment