Commercial Operations Analyst

Job Description

Commercial Operations Analyst

Catalent Pharma Solutions is looking to hire a Commercial Operations Analyst to support our growing team in Harmans, MD

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.

Catalent, in Baltimore & Harmans, Maryland, provides industry-leading GMP development and manufacturing services for cutting-edge biopharmaceuticals such as recombinant viral vectors, next generation vaccines & hard-to-express recombinant proteins and oncolytic viruses.

Our FDA-licensed, state-of-the-art CGMP manufacturing facility for Gene Therapies is located on the Harmans/BWI campus. The campus, featuring two manufacturing facilities is located 5 miles from the Baltimore Washington International (BWI) airport and 13 miles from our Baltimore location. The campus is close to Washington, DC’s I-270 Technology Corridor, top universities, and government agencies.  The Harmans/BWI-1 EMA and FDA approved facility, at approximately 200,000 sq. ft., houses 10 CGMP manufacturing suites, fill/finish, central services, testing labs, and a warehouse. The Harmans/BWI-2 facility, at approximately 145,000 sq. ft., is under development and will house 8 CGMP manufacturing suites and cold storage warehousing.

The Commercial Operations Analyst is responsible for supporting the Commercial Operations and the Gene Therapy Leadership team (Catalent Maryland), by providing analyst support on forecasting and reporting of Gene Therapy opportunities and commercial activities not limited to Pricing, QAR/Change order writing, as well as supporting Commercial Operations Managers.

The Commercial Operations Analyst will report to the Head of Commercial Operations. This position will not have direct reports.

This is a full-time onsite position working Days; Monday – Friday, 8am-5pm.

Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer, and Catalent employee. 

The Role

• Prepare advanced analyses to identify and communicate trends and drivers to the business
• Win/Loss Analysis: analyze win/loss data from CRM
• Support Pricing Analytics, Price value tracking and QAR/Change order management process
• Develop and maintain a sustainable process for site profitability analysis by client program and scope of work
• Forecast and support revenue capture from licensing milestones
• Maintain KPI metrics for Com Ops/BioModalties(Gene Therapy) reporting
• Develop visual dashboards for Com Ops / Modality Business Leaders and Supporting Operational teams as needed
• Build and maintain platforms to support information flow (e.g. Sharepoint)
• Support S&OP demand forecasting
• Support proposal team to track and analyze proposal metrics
• Support revenue and manufacturing resource forecasting
• Analyze contracting processes and develop business process flow charts
• Support strategic initiatives and automated processes for the Commercial Ops and Pricing groups
• Other responsibilities, as directed

The Candidate

• Bachelor’s degree required
• Two years Large Molecules biologics experience/knowledge preferred
• Experience in a business analytics role preferred
• Extensive experience with data analysis and visualization tools including MS excel, Power BI and/or Tableau required
• Experience with JDE/ERP a plus
• Experience building and maintaining platform site on SharePoint preferred
• Experience with CRM platforms such as SalesForce preferred
• Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL, GOLD, GM Excellence, and GROW) may be considered in place of external experience
• Demonstrates sel