Senior Software Engineer, Backend

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make an impact:

As a Senior Backend Software Engineer at Iterable, you'll be responsible for the core product for engineering Iterable used by our growing customer base.  In this role, the focus is working on projects/efforts that have strategic value for the company while driving technical design and up-leveling the team.  We believe in building an Engineering culture guided by our company values, which you can learn more about here.

We are looking to hire senior backend software engineers across multiple scrum teams. You will have the opportunity to work within the teams in Lisbon and across teams in the US where there might be dependencies across functional areas. You will be responsible for multiple functional initiatives, utilizing technologies such as Scala, GraphQL, Redis, CRDB, Postgres and ElasticSearch, to help our customers leverage user data and build innovative personalization.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How you will make a difference:

• Contribute to team roadmap and planning sessions to enhance customer value of the product.
• Collaborate with cross-functional teams, product, and design to conceptualize and build new product features.
• Be personally responsible for the entire lifecycle of projects, from initial engineering design and planning through development, deployment, and success in production.
• Develop solutions to scale a complex platform that reaches millions of users.
• Contribute to the code review process by offering suggestions for improvement, helping to define and enforce coding standards.
• Leverage design discussions and other team engagements as an opportunity to level up your team and the product.

We are looking for people who have:

• 5+ years relevant software development experience.
• Relevant industry experience building production-ready, scalable web applications.
• Proficiency in at least one modern programming language (ideally Scala and/or Java)
• Extensive experience with Elasticsearch and/or other relevant technologies like Postgres.
• Desire to work in a highly remote/distributed but collaborative environment. (Iterable has offices in San Francisco, Denver, and New York, but the vast majority of Engineering has chosen to work remotely)
• Willingness to take on-call responsibilities.
• Fluency in English (verbal and written).
• Legally authorized to work in the EU.

Our Technology Stack:

• Programming Language: Scala
• Databases: Elasticsearch, Postgres, Redis, CRDB
• Infrastructure: Pulsar, K