Senior Product Manager, Delivery Pipelines

Senior Product Manager, Delivery Pipelines

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our approach. Delivery Experience delivers enterprise capabilities and a common developer experience enabling Capital One to thrive in the cloud. To scale our efforts in this space, we are building a world class CI/CD platform for deploying applications to the cloud that run critical business functions like mobile and online experiences for Capital One customers. This CI/CD platform is the common developer experience for the 1,800 software development teams at Capital One. The platform enables us to continue thriving in the cloud in a safe and well-managed way by standardizing best practices and automating compliance and security requirements. This work is core to Capital One’s mission to change banking for good! 

 

As a Product Manager on the Delivery Experience Product  team, you will design and deliver best-in-class managed compute solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards. You will work with stakeholders at every level to identify and resolve pain points for software development teams throughout the software delivery life cycle. This team is focused on building a software delivery platform that is intuitive, reliable, automated, secure, adaptable, and fast. We’re passionate about building platform software for the next generation of developers at Capital One.  

 

In this role, you will advocate for the needs of the customer  while building our platform roadmap. You will ensure that the capabilities  we deliver achieve the intended business outcomes. You will be responsible for shaping multi-year strategies and partnering with tech teams to deliver platform features. As an ideal candidate for this role, you are passionate about technology, you deeply understand how developers work,  and  genuinely and thoroughly empathize with internal and external customer needs. You are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders. 

 

As part of the CI/CD Product Team, you will: 

• Execute product management best practices in pursuit of an improved experience for Capital One engineers when they use our application deployment infrastructure.

• Drive execution of product strategies for cloud-native software deployment technologies based on Infrastructure as Code (IaC).

• Develop vision and strategy based on industry research and grounded on a foundation of solving problems for our customers.

• As we evolve our pipeline, lead evaluation of third party solutions for fit, including, but not limited to: meeting our requirements, compatibility with our systems, and compliance with our security needs.

• Advocate for the product perspective in cross-functional collaborations among stakeholders including cybersecurity, risk, compliance, supplier management, engineering, and our lines of business.

• Develop and maintain your product's roadmap to realize positive outcomes for our customers and help the delivery experience team achieve our key results.

• Oversee the end-to-end product lifecycle, from ideation and requirements gathering through launch and operation by defining, updating, and monitoring metrics and enhancing the system to improve those metrics.

 

In this role, you’ll be expected to demonstrate proficiency in five key areas:

• Human Centered. You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs

• Business Focused. You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage