Intake Coordinator (Associate Clinician)

Position Title & Department:

 Intake Coordinator (Associate Clinician); School of Leadership and Education Sciences Posting #

5094

Department Description:

Rooted in social justice, led by compassion, inspired by curiosity, driven by a shared vision.
Mother Rosalie Hill Hall on the University of San Diego campus is home to the School of Leadership and Education Sciences' (SOLES) vibrant and vision-driven collective of academic departments, centers and institutes. Here, we combine innovation with introspection, academics with real-world application, and study with social impact.

Our nationally-accredited programs span the realms of leadership, teaching and counseling, both at graduate and undergraduate levels. They're all approached with an emphasis on social justice, multiculturalism and a determination to forge a better world together.

University Description:

The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Detailed Description:

This is a full-time, temporary, benefit-based position with an anticipated end date of October 31, 2027. The appointment is renewable at the discretion of the University and dependent upon performance and continued funding.

This role involves managing the intake process for new clients, coordinating their initial assessments, and ensuring a smooth transition into ongoing care. The Intake Coordinator will also maintain a small caseload of clients, providing direct clinical support while overseeing intake activities. The ideal candidate will be a registered associate (AMFT, APCC, ACSW) with a strong interest in working with veterans or their families.

Duties and Responsibilities:

Client Intake:

• Manage the intake process for new clients, including conducting initial assessments, gathering necessary documentation, and coordinating the scheduling of assessments and intake appointments.

Case Coordination:

• Facilitate the transition of clients into appropriate services, including coordinating with clinical staff to ensure timely and effective service delivery.
• Provide clients with information about available services and resources.

Direct Clinical Support:

• Maintain a small caseload of clients, delivering evidence-based therapeutic interventions, conducting assessments, and addressing clients' mental health needs as part of your clinical responsibilities.

Documentation:

• Ensure accurate and timely documentation of intake activities, client interactions, and treatment plans in compliance with clinic policies and regulatory requirements.

Communication:

• Serve as the primary point of contact for new clients and their families.
• Provide empathetic and clear communication, addressing any questions or concerns they may have about the intake process or services offered.

Collaboration:

• Work closely with clinical and administrative staff to streamline the intake process and ensure a smooth flow of information between departments.
• Participate in team meetings and case discussions as needed.

Veteran-Specific Support:

• Apply knowledge and experience related to veteran-specific issues to provide tailored support during the intake process.
• Stay informed about the unique needs and challenges faced by veterans and their families.

Crisis Management: