HRSN Program Support Specialist

Description

Description

Position Title:       Health Related Social Needs Program Support Specialist 

Reports To:            Health and Wellness Director

Location:                Hybrid, 410 NE 18th Ave, Portland, OR 97232, and 16515 SE Oak St, Portland, OR 97233

Classification:       Full-time, Non-Exempt, 1.0 FTE 

Compensation:     $19.23 - $21.63 per hour DOE

ORGANIZATION BACKGROUND

Latino Network’s mission is to provide transformative opportunities, services, and advocacy for the education, leadership, and civic engagement of our youth, families, and communities. Our work springs from the core belief in Latino community self-determination that is, the ability of community members to participate meaningfully in the decisions that affect their lives and the lives of their families. We actively partner across a variety of city, county, state, and community organizations to deliver training and support, a wide range of services, as well as influence policy.

BENEFITS & PERKS

Latino Network provides a generous benefits package that includes:

• Health Plans including Medical, Dental, Vision, and Alternative Care
• FSA - Flexible Spending Account for Medical & Dependent Care expenses
• 401k Plan with Match 
• Employee Assistance Program
• Employer sponsored Life, AD&D, and Long-Term Disability Insurance
• Paid Leave (Vacation, Sick, Sabbatical)
• $50  Monthly internet reimbursement
• Self - Care perks
• Team and family events

POSITION DESCRIPTION 

This position will provide logistic, planning, and staffing support to our Health and Wellness Department, with a specific focus on Health Related Social Needs (HRSN) services . This position will assist  with data entry,  technical assistance, on-site support for activities and events, purchasing supplies, and administrative support, including scheduling and tracking expenses, as well as act as a community liaison between landlords and property management companies, utility service providers, and home remediation and repair services. A key function of this role includes supporting HRSN program implementation by assisting the Community Health Response team in tracking financial payments to housing and utility companies, tracking and managing future rent and utility payments, completing eligibility assessments, collecting and processing documentation, coordinating with Care Coordination Organizations (CCOs), and providing organizational and clerical support as assigned. This position is meant to be flexible in meeting the department's needs and collaborating with departments across the organization. The department's primary goal is to increase the health and wellness of Latino youth and families through HRSN education, enrollment, and resource navigation.

PRIMARY DUTIES AND RESPONSIBILITIES 

• Supports  the Health and Wellness Community Health Response team  with events, activities and on-site support for HRSN benefit implementation.  
• Provides administrative support to the Director and Managers, including support with scheduling, tracking expenses, and project management.
• Participates in team meetings, agency all-staff meetings, and organizational events. 
• Coordinates with landlords, property management companies, utility service providers, home remediation and repair services, community partners, Coordinated Care Organizations and other affiliate organizations as assigned..
• Assist in tracking financial payments to housing and utility service providers.
• Monitor and manage future rent and utility payment schedules.
• Enters data and documentation using Efforts to Outcomes (ETO), UnitUs, and other internal data tracking as assigned. 
• Meets deadlines for mileage, program expense reimbursements, and timesheets. 
• Meets data deadlines to ensure reports are completed on time. 
• Complies with the Health Insurance Portability and Accountability Act of  1996 (HIPAA) and existing confidentiality laws. 
• Maintains punctual, regular, and predictable attendance.   
• Works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from supervisor and performs other duties as assigned by supervisor.

Requirements

REQUIRED SKILLS/KNOWLEDGE/ABILITIES

• Strong organizational and time management skills
• Experience working with spreadsheets and tracking expenses
• Excellent attention to detail and follow-through on tasks
• 2-4 years of experience in community health promotion.   
• Knowledge of and experience working with families