Onboarding and Enablement Specialst

Description

The Onboarding and Enablement Specialist will play a crucial role in supporting the onboarding process for both employees and contractors. This position will be responsible for managing paperwork, overseeing onboarding tasks, shipping materials, and setting new hires up for success. The Specialist will serve as a point of contact for new team members, ensuring they have the resources and access needed to excel in their roles.

About Us

Chipr is dedicated to improving lives through advanced home technology solutions. Our mission is to create genuine happiness for our employees and customers, striving to be America’s premier business technology provider. By committing to simplicity, self-discipline, sincerity, solidarity, and spirit, we foster a culture that prioritizes learning and customer satisfaction.

Partnering with industry leaders like AT&T, Brightspeed, and Lumen/Quantum, we deliver cutting-edge home technology solutions. Our reliable, high-speed connectivity and smart home devices simplify and enrich everyday living, making life more convenient and enjoyable.

At Chipr, developing people is at the heart of what we do. If you think you're Chipr enough to join our team and are eager to learn and continually grow, we want to hear from you!

Key Responsibilities

Onboarding Support:

• Facilitate the onboarding process by managing onboarding documents and tasks for employees and contractors.
• Coordinate the shipping of onboarding materials, including company swag and uniforms.
• Create access and troubleshoot issues to critical systems, such as sales CRMs and order processing tools, to ensure new hires can execute their roles effectively.

Point of Contact:

• Act as the primary point of contact for new employees and contractors joining Chipr.
• Host onboarding meetings, workshops, and calls to verify employment, guide new hires through accessing necessary systems, and support them in their Chipr journey.
• Provide ongoing support through regular check-ins and Q&A sessions to address any questions or concerns new hires may have.

Enablement Functions:

• Assist in the general enablement function, including the implementation of recognition programs and distribution of company swag.
• Collaborate with the onboarding team to continuously improve the onboarding experience based on feedback and best practices.
• Other duties associated with the role and enablement teams.

Requirements

• Previous experience in onboarding, human resources, or administrative support is preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Familiarity with CRM systems and other business tools is a plus.
• Ability to work collaboratively in a team environment.