Customer Success Manager

<div class="content-intro"><h2>Why Choose Bottomline?</h2> <p>Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!</p></div><p><strong><span data-contrast="none"><span data-ccp-parastyle="Default">Position Summary: </span></span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="none"><span data-ccp-parastyle="Default">As a Customer Success Manager</span><span data-ccp-parastyle="Default"> </span><span data-ccp-parastyle="Default">within </span><span data-ccp-parastyle="Default">Rest of World Banking</span><span data-ccp-parastyle="Default">, you </span><span data-ccp-parastyle="Default">are responsible for</span><span data-ccp-parastyle="Default"> </span><span data-ccp-parastyle="Default">optimizing</span><span data-ccp-parastyle="Default"> and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers.</span><span data-ccp-parastyle="Default"> Our goal is to protect and grow </span><span data-ccp-parastyle="Default">the revenue</span><span data-ccp-parastyle="Default"> in our existing customer portfolio. </span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="none"><span data-ccp-parastyle="Default">As a CSM, you will serve as the main point of contact for customers, helping them achieve their goals, resolve challenges, and drive engagement.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-ccp-props="{"201341983":0,&a