Director, Delivery Management

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

We’re always on the search for outstanding people. People who have deep passion for what they do and are masters at their craft. Right now we are looking for a Director of Delivery Management to join our Elastic Consulting Team in Americas. The team is responsible for supporting critical business operations while pushing the limits of our platforms. This role builds real value to our customers, by ensuring operational excellence and consistent value realization.

You will thrive in navigating ambiguity, adapt quickly to a changing environment, take a global view, be data driven and have a passion for optimizing process and structure. You balance critical thinking on achievement of organizational goals with hands-on delivery to ensure what needs to happen today gets done. We’re looking for people with strong influencing and customer service skills who are effective at collaborating with multiple teams and building positive relationships.

What You Will Be Doing

• Develop and maintain standards for delivery management activities including, but not limited to, capturing requirements, establishing frequent communications, detailed documentation, identifying risks, and accurate timelines
• Directly manage small to large critical projects from initial request through production release
• Identify project risks early, efficiently recommending resolutions to critical issues and drive to decision by the right individuals in a timely manner
• Be a conduit for communication, coordinating project meetings as well as regular communications with the Business Systems teams
• Work within an agile development environment, updating stories, Kanban Boards, and epics to facilitate project progress and reporting
• Be an integral part of a highly technical team with high expectations on their ability to deliver quality tools on a regular basis

What You Bring

• Minimum 10 years project / program management experience (SaaS applications, Software development, consulting)
• Minimum 3 years leading multiple large projects in an enterprise environment including partners from all different levels of leadership
• Previous experience with enterprise SaaS platform vendors (i.e. Marketo, Salesforce, NetSuite, etc.)
• Agile Methodologies experience 
• Plus for any Project ManagSuperement Certifications (i.e. PMP, CSM, etc.)
• Be Great!

 

Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  

The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. 

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.  

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:$169,700—$268,400 USDThe typical starting salary range for this role in the select locations listed above is:$203,900—$322,600 USD

Additional Information - We Take Care of Our People

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