Senior Manager, Finance Transformation & AI Enablement

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As part of Lumen’s Finance Modernization and Simplification (M&S) initiative, the Senior Manager of Finance Transition & AI Enablement will lead the end-to-end transition of key finance functions from the U.S. to our shared services hub in India. This highly visible role will work closely with Finance leadership, Global Process Owners (GPOs), and the AI Finance Pod to document processes, enable automation, and ensure a seamless transition. The Senior Manager will play a pivotal role in embedding digital and AI capabilities into future-state processes

 

The ideal candidate will lead with a growth mindset, embracing ambiguity and championing innovation through AI, automation, and emerging technologies, while inspiring teams to adapt and thrive in a rapidly evolving digital finance landscape.

Location

This is a remote position open to candidates based anywhere in the U.S., with a preference for those based in the Denver, CO metro area. International travel will be required for this position (20-30% expected).

The Main Responsibilities

1. Transition & Operational Leadership

• Lead planning and execution of finance function transitions (R2R, P2P, Q2C, FP&A support) from the U.S. to India Shared Services.
• Ensure detailed process documentation, readiness assessments, knowledge transfer, and stabilization.
• Monitor transition progress against defined KPIs, SLAs, and risk management plans.
• Collaborate with leadership teams to ensure minimal disruption to business operations.

2. Transformation & Digital Enablement

• Partner with GPOs and the AI Finance Pod to re-engineer workflows integrating AI agents and automation.
• Identify AI use cases across reconciliations, financial reporting, and query management.
• Ensure automation is embedded pre-transition to accelerate post-migration efficiency.
• Leverage analytics and dashboards for performance tracking and process optimization.

3. Governance, Controls, and Compliance

• Ensure compliance with SOX, GAAP, and internal control frameworks during and after transition.
• Establish robust documentation for audit readiness and financial accuracy.
• Support control testing and remediation as processes transition offshore.

4. People Leadership

• Lead a cross-functional team driving process documentation and transition execution.
• Promote collaboration, accountability, and a culture of innovation.
• Coach and mentor team members through transition cycles.

5. Stakeholder Partnership

• Act as a liaison between U.S. finance leadership and India Shared Services.
• Provide regular updates to the VP and M&S PMO.
• Collaborate with IT, AI COE, and business stakeholders to prioritize digital enablers.

 

Key Deliverables

• Successful transition of U.S. finance functions to India with no operational disruption.
• Integration of AI-enabled workflows pre-transition.
• Improved process efficiency and accuracy metrics.
• Documented process maps and standardized SOPs.
• Measurable post-transition productivity improvements.

What We Look For in a Candidate

Required:

• 10–12+ years of progressive experience in finance transformation, shared services, or global business services (GBS).
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Proven track record in leading large-scale transitions of finance functions, including offshoring and process migration to strategic locations across geographies.
• Hands-on experience with ERP platforms (SAP, Oracle, Workday or comparable) and finance automation tools.
• Demonstrated expertise in AI enablement and automation integration within finance workflows.
• Experience managing cross-functional teams and driving change in a matrixed global organization, with proven ability to coach, mentor, and inspire teams through transformation cycles.
• Strong familiarity and understanding of SOX compliance, GAAP standards, and internal control frameworks.
• Willing and able to travel internationally (including to India).

 

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