Security Guard: Weekend Graveyard Shift - Part Time

Join our fun and professional team in our efforts to save the natural world!

Position Status: Part-Time, Regular, Hourly, Non-Exempt
Required: Current and Clear California Guard Card from BSIS Schedule: Saturday & Sunday, 12:15 AM to 8:45 AM
Compensation: $21.20 to $23.40 depending upon experience

*You must also complete the Zoo's Official Employment Application on the next page in order to be considered for the position*  
JOB DESCRIPTION

SUMMARY: Under general direction of the Director of Safety & Security, and the Security Manager, the Security Guard Weekend - Graveyard conducts a continuous roving patrol of all public areas of the Zoo, providing support and responding to a variety of incidents and emergency situations in a timely and professional manner, ensuring the Zoo is a safe environment for everyone.


ESSENTIAL DUTIES include the following:

• Monitors activity at all gates leading into the Zoo, ensuring that only authorized personnel gain access to the Zoo  at all times during the shift.
• Physically checks all spaces, gates, doors, locks, and windows, ensuring they are locked or secured for the night.
• Ensures full coverage of scheduled shift, making appropriate contacts for assistance or relief from duty should an emergency arise requiring the guard to leave the Zoo before the scheduled end of the shift.
• Changes light bulbs as needed to ensure security and common public spaces are adequately lighted.
• Patrols the entire park on foot on a regular and continuous basis throughout shift and reports all physical and security problems to the Director of Safety and Security and/or S.B. Police Department.
• Maintains Nightly Log and Nightly Report to accurately reflect hours during which rounds were made and breaks were taken, as well as record any discrepancies or incidents that present a security or safety problem.
• Utilizes guard tour system device when making rounds to check in at all guard tour  stations on every round.
• Sets and maintains traps as directed for raccoons and other small mammals that pose a significant threat to the health of animals in the collection.
• Maintains open lines of communication with all departments in the Zoo, with special attention given to animal care staff concerns and issues.
• Renders assistance to all other Zoo departments and personnel as requested, including care taking or observational duties in the animal department, irrigation and watering of Zoo grounds in summer months, and assisting the Private Event Hosts during an evening event.
• Operates a radio, cellular telephone, guard tour system device, pepper spray, and basic hand tools such as screwdriver, pliers, and hammer.
• Adheres to Zoo policies regarding tardiness, absences, and other attendance related issues.
• Adheres to the Zoo’s policies and procedures as outlined in the Employee Policy Manual.
• Apply and Exemplify “green” (sustainable) practices whenever possible.

SECONDARY DUTIES:

• Greets every guest with a smile.
• Thanks guests for supporting/visiting the Zoo.
• Answers phone calls promptly.
• Insures the Zoo’s presentation standards for cleanliness and maintenance are met by keeping work areas clean, picking up trash, reporting unsafe or unsightly conditions.
• Associates with guests to assist and share information.
• Responds to all guest inquiries, complaints, and comments according to Zoo guest relation procedures.
• Maintains a clean neat appearance and adheres to the Zoo’s uniform dress code.
• Takes responsibility to stay informed about happenings at the Zoo, such as reading employee communications and attending meetings.
• Reflects the qualities outlined in the Guest Relations Statement and the Employee Pledge.
• Performs other duties as required.

POSITION CRITERIA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements and environmental characteristics described below are representative of the knowledge, skill, ability, and working and physical elements required of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Education and Experience:

• High school graduate or any equivalent occupation, which provides the required knowledge, skills, and abilities.

License, Certification, or Preferred Qualifications:

• First Aid and CPR certification preferred. 
• Current, Clear California Guard Card certification f