Business Strategy & Initiative Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners.

We are seeking a highly motivated and strategically minded Business Strategy & Initiative Manager to support the Client Services Resource Planning and Optimization business through a unique blend of strategic communication, work prioritization and partner engagement. This role plays a central part in capturing and showing team accomplishments, building compelling senior executive-level presentations, and executing behind-the-scenes routines that keep our operations running smoothly. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategies and processes in close collaboration with operational executives, key stakeholders, and internal partners.

The ideal candidate thrives in a fast-paced environment, brings strong organizational and communication skills and is equally comfortable shaping a narrative to be utilized for verbal or written communication at varying levels.

Responsibilities:

• Lead and execute high impact initiatives with discipline and influence. Drive project management across internal RPO initiatives and cross business efforts ensuring clear objectives, timeline and deliverables are achieved, ensuring RPO is well informed of change management

• Develops strategic and tactical plans to drive progress towards business goals and objectives, translating operational data and insights into compelling narratives and visual formats that inspire, inform and influence

• Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business

• Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.

Required Qualifications:

• 5+ plus years experience of formal program / project management experience including familiarity with Bank of America Change Management Framework, including UCRA risk assessment, PPRT, CAST, MS Project, Agile practices

• Excellent program/project management skills, including the ability to prioritize work, meet deadlines, influence others to get work done and hold them accountable

• Exceptional communication and stakeholder management skills with a track record of influencing senior leaders and cross functional partners - encompassing verbal, presentation and written

• Demonstrated ability to identify process gaps and proactively design solutions that improve efficiency, reduce risk and enhance client/associate experience

• Exceptional listening an