People Business Partner

Are you ready to join a passionate community of people who are changing how health care is delivered?  A place where you will find a career you love while truly making a difference building healthier communities.  If this sounds like you, we would love to have you apply as People Business Partner, with Medical Home Network! Since 2009, Medical Home Network (MHN) has partnered with Federally Qualified Health Centers (FQHCs) nationwide to transform care in the safety net, reduce health disparities, and build healthier communities. A mission-driven public benefit corporation, MHN helps FQHCs succeed in value-based care through technology, care model innovation, and strong partnerships. Our proven approach delivers leading health outcomes, lower costs, and elevated quality performance. We’re expanding our reach and impact to help more FQHCs enhance care for their patients. Modern Healthcare has named MHN one of the Best Places to Work in Healthcare for four years running (2021–2024). MHN was recently recognized as a Great Place to Work in 2025.
THE OPPORTUNITY:Reporting to the Chief People Officer. The People Business Partner will play a critical role in designing, executing, and scaling people programs that enhance employee experience, strengthen manager capability, and drive operational excellence across the People function.  This role has broad accountability across benefits strategy, people operations, performance management, and learning & development.  You will lead cross-functional initiatives focused on employee engagement, manager capability, learning and development, and well-being — while also managing the strategy and execution of the organization’s total rewards and benefits programs.   This role is based in Chicago, IL and follows a hybrid work schedule, working Tuesdays and Wednesdays onsite.    

THE PERKS

• Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
• Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
• Competitive benefits programs including Medical, Vision, Dental, HSA, FSA, and 401k.
• Fitness reimbursement, commuter benefits, and tuition assistance.
• Great work life benefits- Paid time off, sick time, and 12 paid holidays.
• Hybrid Schedule: This role is hybrid working Tuesday and Wednesday’s in the office, remote 3 days a week.

WHAT YOU CAN LOOK FORWARD TO:

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Benefits Strategy & Management
• Lead the strategy, design, and administration of comprehensive employee benefits programs, including health, dental, vision, life, disability, retirement, leaves, wellness, and employee assistance programs.
• Manage vendor relationships, renewals, and negotiations to ensure offerings remain competitive, cost-effective, and aligned with employee needs.
• Ensure compliance with applicable benefits-related regulations (e.g., ERISA, ACA, HIPAA, COBRA, FMLA) across multiple states.
• Design and implement communication strategies to promote and brand benefits offerings, including the use of intranet, newsletters, webinars, and other internal channels to drive awareness and engagement.
• Analyze benefit utilization and market trends to inform program enhancements and cost containment strategies.

People Operations
• Oversee and optimize core HR operations, including onboarding, offboarding, HRIS, and employee lifecycle processes.
• Manage HR systems and tools to ensure data integrity, automation, and scalability.
• Ensure compliance with employment laws and internal policies across multiple states.
• Partner cross-functionally with Payroll, IT, Finance, and Legal to align processes and maintain accurate employee data.
• Lead the development, governance, and continuous improvement of HR policies, employee handbooks, and related documentation to ensure alignment with evolving legal requirements, organizational values, and strategic workforce objectives.
• Drive continuous improvement of people processes to enhance efficiency, consistency, and employee experience, ensuring they are structured for scalability.

Performance Management
• Oversee and continuously enhance the performance review cycle—including interim and annual evaluations and calibration—to promote consistency and fairness throughout the organization.
• Partner with leaders and managers to embed a performance culture focused on continuous feedback, growth, and accountability.
• Implement tools and systems (e.g., performance management software, 360 feedback, manager toolkits) to support effective performance conversations and tracking.
• Develop and deliver training and resources for people managers to build coaching capabilities and navigate performance discussions.
• Monitor and analyze perfor