Junior Claims Analyst

*This is a fully remote position but you must be based in Eastern or Central timezones*

At Fairmatic we're on a mission to make roads safer, one fleet at a time.

Fairmatic is revolutionizing the auto insurance industry by using data and AI to personalize options and incentivize safe driving with savings. Our predictive risk models have been trained with 200 billion miles of driving data and tested with hundreds of thousands of paying drivers.

Our leadership team includes serial entrepreneurs, insurance industry innovators, and startup veterans who have raised over $88M in funding in less than a year.

About the role:

The Junior Claims Analyst will work directly with the Senior Manager of Insurance Strategy and support other team members to ensure that Fairmatic delivers an industry-leading fast, fair and transparent claims service. As a Junior Claims Analyst, you will play an important role supporting the day-to-day running of Fairmatic’s claims operation. You will be required to support oversight of the claims portfolio, contribute to departmental projects and initiatives and interact with brokers, customers and vendors as needed.

We are looking for a hungry, motivated and talented person who loves technology and analytics and wants to offer solutions that impact our customers positively. We would like you to be willing to open the hood and use data to bring business insight to our dynamic product offering. In this role you will work closely with our teams in the US, Europe and India. This is a great opportunity to be part of a team that is disrupting the commercial auto insurance space while staying true to our mission of saving lives on our roads.

Join our global team of curious, adaptable technologists and problem solvers who are passionate about creating a positive impact on the world!

What you’ll do as our Junior Claims Analyst:

• Support the Claims Specialist and Operations Lead with day-to-day departmental tasks to ensure the smooth running of the claims organization
• Act as technical claims expert in partnership with the Claims Specialist and Operations Lead to provide TPA oversight
• Respond to and resolve customer, broker and partner inquiries and requests as required, including providing detailed claims status reports
• Review and evaluate commercial auto claim files to drive best practices
• Work cross-functionally to support projects, initiatives and deliver a high-quality service to our customers and partners

Requirements

• Excellent communication, administrative, organizational and coordination skills with the ability to work to tight deadlines
• Commercial auto claims experience would be strongly preferred
• Good interpersonal, analytical, investigative, and negotiation skills required
• The confidence to support projects, propose ideas and work cross functionally
• A willingness to pursue your claims handling qualification and licensing
• The shared vision that the future of insurance should be fair and transparent
• An innovative mindset and willingness to do things differently
• A passion for delivering best in class customer service
• A bachelor’s degree or relevant experience

Benefits

• Medical, dental, and vision coverage
• Unlimited PTO
• Life and disability insurance
• 401k
• Learning and development program and stipend
• Stipends for wellness and entertainment
• Fully remote work supplemented with fun in-person events
• Awesome Fairmatic gifts and swag!