Order Drafter/Senior Order Drafter

 

Are you a detail-oriented professional with a knack for interpreting customer requirements and creating precise manufacturing drawings? Do you thrive in a dynamic environment and enjoy collaborating with various teams to ensure top-notch product quality?  Are you passionate about technical problem-solving and eager to provide exceptional customer service? 

 

If you answered yes to these questions, we should talk!

 

Pioneer Industries (an ASSA ABLOY company) is expanding our Team! We are adding a Order Drafter/Senior Order Drafter who will be based onsite out of our manufacturing facility located in Carlstadt, New Jersey.    

 

Come see who we are at: https://www.assaabloy.com/group/en/about-us

 

What would you do as our Order Drafter/Senior Order Drafter?

You will be responsible for interpreting customer requirements through various forms, creating detailed manufacturing drawings using templates and AutoCAD-based systems, engineering guidelines, and sketches according to manufacturing requirements.

 

You would also:

• Modify existing product design that adjusts to customer needs and meets SDI standards.
• Interpret hardware templates and prepare detailed drawings for manufacturing requirements.
• Create layouts, details, and material kits for release to manufacturing.
• Accurately determine all custom product components required for shop drawings.
• Develop detailed drawings and anticipate possible issues that may come up during the installation process.
• Assist in creating detailed manufacturing drawings, collection and updating all necessary hardware templates
• Provide technical and problem-solving support to Customer Service, Manufacturing, and customers.
• Follow up to ensure external customer issues are resolved promptly and thoroughly.
• Work directly with internal and external customers to resolve template and drawing issues or discrepancies promptly and thoroughly to maximize production efficiency and accuracy.
• Make product recommendations to customers based on their needs and preferences.
• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly customized).
• Take and process specialty orders
• Use document management system.
• Maintain appropriate metrics and KPIs.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall internal and external customer experience. 
• Perform other duties as required.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

 

 

The Skills and Experience you need:

• Diploma in Mechanical or Architectural Technology preferred.
• Degree in Engineering Technology preferred; or 5 to 7 years’ experience in a similar role or industry
• Five (5+) years of drafting/detailing experience in a manufacturing environment.
• Previous experience with standard drafting practices. AutoCAD, SolidWorks, Inventor.
• Strong math skills w