Revenue Cycle Lead

Job Details

The Revenue Cycle Lead

Job Description

The Revenue Cycle Lead supports the Cash Department by serving as a key resource for staff and assisting supervisory personnel with daily operations and workflow management. This role focuses primarily on cash posting activities, ensuring accuracy, efficiency, and adherence to established processes within the revenue cycle.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Support supervisory staff in managing the workflow and daily operations of the cash posting department to ensure departmental goals and deadlines are consistently met.
• Provide training, mentoring, and guidance to new hires and existing team members to ensure accuracy and adherence to established procedures.

• Serve as a point of contact for staff inquiries, troubleshooting day-to-day issues, and escalating systemic or recurring problems to supervisory leadership as needed.

• Maintain and manage assigned cash-related work queues, ensuring timely and accurate processing of transactions.

• Assist in the development, maintenance, and documentation of standard operating procedures (SOPs) to promote consistency and efficiency across the team.

Competencies:

Must demonstrate strong interpersonal, organizational, and communication skills.

Ability to work independently and as a team member.

Effective problem-solving skills required.

Must be able to meet departmental goals on an ongoing basis.

Experience with revenue cycle applications/systems

Awareness of compliance and regulatory guidelines

Working knowledge of Microsoft Word and Excel.

Education:

High School Diploma/Equivalent

AND

Experience:

4 years’ experience in a healthcare/revenue cycle setting with specific experience in business functions such as; registration, follow up, denials, and payment posting.

Additional Information

Post-secondary education in healthcare or business-related field is preferred

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

615 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.