Digital Advisory Engagement Lead

Job Title

Digital Advisory Engagement Lead

Job Description Summary

Cushman & Wakefield's Client Business Solutions Team seeks to provide technology-enabled solutions supporting increased operational efficiencies and enhanced occupant experiences. By delivering best-in-class solutions driven by defined functional and experiential use cases, C&W offers a differentiated services model focused on a foundation of cost-effective solutions, optimized operational processes, and extensive technical expertise.
Our C&W Technology Team of Solution Leads, Project Managers, Business Analysts & Solution/Technology Consultants and work closely with our client and account stakeholders to identify potential opportunities to deliver value through technology and provide insights into solutions that support targeted outcomes. A thoughtful yet connected approach brings improved client outcomes and results in a strategy that is closely aligned to defined business objectives. The overall C&W objective is to provide an open, data- centric, technology ecosystem that can provide short-term value and long-term flexibility as operational and workplace requirements change and new opportunities emerge. –
Cushman & Wakefield's Client Care & Digital Advisory Practice develops and delivers Digital Building, Digital Workplace and Digital Platform solutions through a combination of advisory services and partner-driven technology ecosystems. As a digital advisory service, C&W focuses on understanding the current client environment and the underlying opportunities for technology to drive operational efficiencies and enhance occupant experiences. Developing relevant capabilities and associated use cases will provide the framework for implementing any required operational processes and supporting technology solutions.
Our curated technology ecosystem and platform provide vetted solutions that specifically address operational challenges and opportunities as well as create enhanced experiences for occupants, employees, and visitors. C&W has worked with numerous industry-leading technology vendors to identify a connected and interoperable set of solutions.

Job Description

The role of the Senior Advisory Engagement (SAE) Lead works in partnership with senior leadership, clients, account teams, and representative business lines to develop, promote, and deliver technology services, solutions, and platform capabilities.

 

The SAE Lead will be responsible for developing and delivering advisory services in support of all Client Care & Digital Advisory group client engagements. Digital Advisory services include smart and connected buildings, workplace and platform solutions.

 

The SAE Lead will:

 

§  Project and program manage multiple simultaneous advisory engagements through the delivery lifecycle.

§  Strategically and tactically collaborates and aligns with Technology Client Care regional leadership and dedicated resources

§  Acting as the primary advisory engagement representative, help build multi-level, trusted advisor status with internal and external (client) teams.

§  Formulate the high-level strategy, goals, and overall structure of each engagement opportunity.

§  Assist engagement teams with internal and external stakeholder management.

§  Develops engagement proposals and manages commercial arrangements (client or account billings)

§  Assist in maintaining engagement pipeline and program tracking.

§  Develop engagement workplans, maintain content repositories using consistent methodologies, provide periodic engagement status updates where necessary.

§  Organize and facilitate/lead client meetings.

§  Formulate and articulate client-specific findings, opportunities, and recommendations to the client and account teams.

§  Draft engagement deliverables and/or direct teams to complete engagement deliverables

§  Identify and mitigate engagement risks: scope, timing, resourcing, financial.

§  Call for and collaborate with other C&W Technology fun