Athletics Travel Manager, Arkansas Athletics

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivalled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, Super Bowl, NCAA Final Four, New York Fashion Week and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO, a global entertainment, sports, and content company.

THE ROLE         

The Account Manager provides athletic travel support for the university, providing the highest personal service to coaches, athletes, and staff members. The ideal candidate is dependable, and punctual with domestic and international group and individual travel experience. This position will sit on site at the University of Arkansas.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Arrange all aspects of athletic individual travel including GDS domestic and international air, hotel, and car bookings.

• Arrange all aspects of athletic team travel including group contract air, group hotel block, and charter bus bookings.

• Calculate and perform exchanges including group and individual travel, both domestic and international.

• Manage group hotel and bus invoicing to meet monthly deadlines.

• Understand Anthony Travel Group Airline Benefits.

• Understand Anthony Travel Preferred Bus and Hotel Programs.

• Provide excellent customer service to both external and internal customers via phone and email correspondence.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job.  Duties, obligations, and activities may change at any time with or without notice.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Education and/or Experience, Knowledge, Skills, and Abilities:

• Five years travel agency experience preferred

• Proficiency in Sabre or similar GDS preferred.

• Air, car, and hotel booking experience.

• Knowledge of airline exchanges, individual and group pricing records.

• Knowledge of general office PC-based programs, including Microsoft Office 365.

• Strong judgement and decision-making skills.

• Ability to produce accurate work under stress of ticketing deadlines.

• Fast thinking and professional customer service skills.

• Exceptional verbal and communication skills.

• Proven competence in managing multiple tasks concurrently.

• Must be able to come to work promptly and regularly.