GA Pre-Professional - Athletics - Ticket Sales - SUMMER 2025-SPRING 2026

Title: GA Pre-Professional - Athletics - Ticket Sales - SUMMER 2025-SPRING 2026
Division Name: Presidential
Department: Intercollegiate Athletics
Campus Location: Normal, IL

Job Summary

Illinois State University, a NCAA Division I institution, member of the Missouri Valley Conference invites applications for the position of Graduate Assistant for Ticket Operations within the department of Athletics. This pre-professional, 12-month position includes a tuition waiver and a stipend. The successful applicant must meet the admission requirements for Illinois State's Graduate School.
Duties and Responsibilities:
1. Meet or exceed weekly/monthly sales goals in the areas of full season and partial plan ticket sales.
2. Responsible for the annual retention and renewal of season ticket members
3. Enhance relationships with new and existing season ticket members to create new sales opportunities and or to renew, upgrade, and ensure world-class customer service.
4. Generate new business from provided leads of local companies and former ticket buyers.
5. Maintain organized records of all customers
6. Provide extraordinary service to existing and potential clients
7. Attend home games and special events to market tickets and meet with clients
8. Additional responsibilities as assigned
9. Assist with increasing the Weisbecker Athletic Fund monetary value
10. Oversee Red Alert Student Pass Sales
11. Work with groups for sales and experiences. As a part of your responsibilities, you will follow the regulations and guidelines of the National Collegiate Athletic Association (NCAA), the Missouri Valley Conference or the Missouri Valley Football conference, the Athletics Department, and Illinois State University.

Additional Information

As a part of your responsibilities, you will follow the regulations and guidelines of the National Collegiate Athletic Association (NCAA), the Missouri Valley Conference or the Missouri Valley Football conference, the Athletics Department, and Illinois State University.

Salary Rate / Pay Rate

$2,025 Monthly Stipend

Required Qualifications

1. Eligible for appointment as per the requirements in the Graduate Assistant Handbook which can be found at http://hr.illinoisstate.edu/downloads/GA_Handbook.pdf
2. Must be a degree-seeking graduate student at Illinois State University in Sport Management, or Recreation Administration.

Preferred Qualifications

1. Experience with Paciolan software
2. Experience working in an athletics ticket office

Work Hours

Varies

Proposed Starting Date

Summer 2025

Required Applicant Documents

- Resume / C.V.
- Cover Letter
- Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

This 12-month appointment will consist of a 2-month summer hourly student position and a 10-month GA appointment from August to May.

Benefits for Graduate Assistants can be found in the Graduate Assistant Handbook.

Note: If you have not yet been assigned a University ID, but are interested in applying for this graduate assistantship, please proceed with the graduate assistant application process. For the first question regarding your University ID, simply enter in nine (9) zeros (e.g., 000000000).

You must be eligible for employment in the United States and at Illinois State University and/or for the number of hours required for the position.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held. International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work up to 28 hours per week when the university is not in session. Please contact the Office of International Student and Scholar Services for guidance on visa restrictions on work hours. The University cannot grant exceptions to visa status rules/laws.

Contact Information for Applicants

Kira Wolf,
kwolf@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the